As the Regional Field Service Manager, you will play a pivotal role as a key decision-maker and overseer of multiple accounts within our operational landscape. Serving as the face of our company, you will provide daily supervision to ensure seamless operational and administrative functions for both customers and employees. Your communication skills will be crucial as you liaise closely with dispatch, technical managers, technicians, and senior engineers, providing guidance and support to optimize their performance. Additionally, you will be responsible for managing the processes of high-tech equipment selection, acquisition, maintenance, and repair to uphold our service standards.
- ️ DUTIES & RESPONSIBILITIES
Responsible for the day-to-day management of the Tech Managers and Technicians for the assigned accounts. This includes the training, evaluation, and coaching of employees as required to meet the service standards our customers require. Also responsible for safety training and committee representation. Works with employees under the provisions of the Company Employee Manual, Policies and Benefits.
EDUCATION & QUALIFICATIONS
Ability to effectively communicate with customers, multiple levels of personnel, vendors, and their representatives.
Must be self-motivated, goal-oriented, quality-driven, and capable of working without a lot of supervision.
Company promotes an equal employment opportunity work force which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see Human Resources should you have any questions about this policy or these job duties.
EEO
The InterMed Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
