Job Overview:
As the Receptionist/Client Service Representative, you will be responsible for answering and routing inbound calls in a fast-paced call center environment.
Additional responsibilities will include administrative support and general office tasks such as filing, scanning, sorting of mail and management of outgoing correspondence.
Top candidates will possess professional phone manner, have familiarity with Microsoft Office products, be punctual with strong attendance.
Knowledge of bankruptcy and/or probate a plus.
Key Responsibilities:
- Answering and routing inbound phone calls to the proper departments.
- Assist senior representatives in managing client relationships and providing customer support.
- Updating and maintaining internal database system.
- Confidential review of healthcare billing records.
- Professional phone manner.
Qualifications:
- Punctuality and strong attendance.
- Working knowledge of Microsoft Office products (Word, Adobe, Excel).
- Written communication skills: this position requires the ability to craft clear and concise emails when communicating with client base.
- Ability to successfully pass a background check.
This position is an in-office position in Bellevue, WA. Hours are set, Monday - Thursday 8am-5:30pm and 8am-1:00pm on Fridays. Benefits include Medical, Dental, Life, 401k + match, paid holidays, sick time, and vacation.
Pay: $23.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
