Administrative and Sales Coordinator

Job Details

We are looking for an organized, dependable, and customer-focused Administrative & Sales Coordinator

to help keep our leads, customers, sales appointments, permits, and service scheduling organized.

Responsibilities

 Manage and update customer information and leads in our CRM system

 Follow up with new and existing leads by phone, text, and email

 Schedule consultations and appointments for our sales team

 Keep track of leads and make sure follow-ups are completed on time

 Prepare and submit permit applications and required documentation

 Follow up with municipalities regarding permit status when necessary

 Assist with scheduling service appointments as needed

 Answer incoming phone calls and assist customers with questions

 Coordinate calendars and communicate scheduling changes

 Maintain accurate customer notes and records

 Assist with general office and administrative duties

 Work closely with sales, service, and management to keep jobs moving

What We're Looking For

 Previous administrative, office coordination, customer service, or inside-sales experience

 Experience working with a CRM or customer-management system

 Comfortable making outbound calls and following up with prospective customers

 Strong communication and customer-service skills

 Good computer skills and ability to learn new software

 Highly organized and able to manage multiple priorities

 Strong attention to detail and dependable follow-through

 Experience with permits, construction, home improvement, or a home-service business is a plus

Experience with our specific CRM is not required. We are willing to train the right person who already has experience working with CRM software.

Ideal candidate: organized, confident with customers, consistent with follow-up, and comfortable learning new systems.

Pay: From $20.00 per hour

Benefits:

Work Location: In person