Rocklin-based Property Management Company is seeking a Full-Time Leasing Consultant to join our dynamic, professional team at a 138-unit apartment community. We’re looking for someone who is highly organized, motivated, and proactive — someone who takes pride in providing outstanding customer service and creating a welcoming environment for residents and guests.
As a Leasing Consultant, you are the primary point of contact for residents, prospective residents, and vendors. Your role is to effectively market the property, maintain high occupancy levels, and ensure resident satisfaction. You’ll handle a variety of daily tasks including greeting guests, conducting tours, managing lease agreements, and supporting resident relations.
Key Responsibilities
- Provide exceptional customer service to residents and prospects
- Respond to phone and email inquiries in a timely and professional manner
- Conduct property tours and highlight community features and benefits
- Prepare and process lease applications and renewals
- Assist in marketing efforts to attract new residents
- Support the Property Manager with administrative tasks and resident communications
Requirements
- Excellent customer service and communication skills (both verbal and written)
- Strong organizational and multitasking abilities
- Proficient in Microsoft Word, Excel, and Outlook
- Experience with AppFolio or other property management software preferred
- Must be able to work Tuesday through Saturday (40 hours per week)
- Must be able to work weekends
- Reliable transportation, valid driver’s license, and proof of insurance
- Ability to remain calm and professional under pressure
- At least 2 years of experience
- Must be comfortable managing property social media platforms
- Must be fluent in speaking, reading, and writing English
- Must pass a background investigation
Preferred Qualifications
- Previous experience in multi-family property management
- Strong phone and online research skills
Compensation & Schedule
- Hourly Rate: $19.00/hr-$21.00/hr.
- Schedule: Tuesday – Saturday
Benefits
- Competitive pay
- Paid time off (for full-time employees)
- Sick pay (for part-time employees)
- Employee housing discounts
- Comprehensive benefits package (Medical, Dental, Vision, Basic Life Insurance, Long-Term Disability, and 401(k))
- Continuing education opportunities
- Free counseling services through our Employee Assistance Program (EAP)
- Professional work environment with opportunities for advancement
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion and religious expression, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, military or status as a covered veteran in accordance with applicable federal, state and local laws. Our company complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Our company expressly prohibits any form of unlawful employee harassment based on race, color, religion or religious expression, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or military or veteran status. Improper interference with the ability of our company employees to perform their expected job duties is absolutely not tolerated.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Leasing Consultant: 1 year (Required)
- AppFolio: 1 year (Preferred)
- Microsoft Office: 1 year (Required)
Work Location: In person
