Overview
We are seeking a dynamic and experienced Automotive Center Manager to lead our automotive service operations with enthusiasm and expertise. In this pivotal role, you will oversee daily shop activities, ensure exceptional customer service, and drive operational excellence. Your leadership will inspire a team of skilled technicians and service advisors to deliver top-quality vehicle repairs and maintenance, fostering a positive environment that promotes growth and success. If you thrive in a fast-paced automotive setting and are passionate about delivering outstanding service, this is the opportunity for you!
Responsibilities
- Manage all aspects of the automotive service center, including scheduling, workflow, and quality control to maximize efficiency and customer satisfaction
- Lead, motivate, and develop a team of mechanics, technicians, and service advisors to ensure high performance standards
- Oversee vehicle diagnostics, repairs, and maintenance including oil changes, brake repairs, tire services, alignments, suspension work, transmissions, shocks & struts
- Implement upselling strategies by identifying additional services that meet customer needs while maintaining transparency and integrity
- Ensure accurate auto estimating and service writing to provide clear communication with customers about repair costs and timelines
- Maintain compliance with safety standards and ensure all technicians adhere to industry regulations and best practices
- Handle cash transactions responsibly while managing the overall financial performance of the center
- Foster excellent customer relationships through proactive communication, resolving issues promptly, and ensuring a positive experience
Experience
- Proven experience managing an automotive service or repair center with a strong background in auto service management
- Extensive mechanic experience with knowledge of automotive diagnostics, mechanical systems, transmissions, oil changes, brake repair, alignment, suspension work, tire service, shocks & struts
- Dealership experience or prior automotive sales background is highly desirable
- Strong customer service skills with the ability to educate customers effectively while maintaining trust and transparency
- Experience in auto service sales is a plus
- Ability to drive safely at all times while demonstrating mechanical knowledge across various vehicle types
- Excellent organizational skills with attention to detail in service writing and documentation
Join us as an Automotive Center Manager where your leadership fuels success! We are committed to providing an inclusive environment that supports your growth. All roles are paid positions that recognize your expertise and dedication. If you’re ready to lead a talented team in delivering exceptional automotive care while advancing your career—apply today!
Pay: $51,000.00 - $94,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Relocation assistance
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
