Medical Receptionist (Full-Time)
Vitae Integrative Medical Center | Anchorage, Alaska
Vitae Integrative Medical Center is seeking a full-time Medical Receptionist to join our growing team! As our practice continues to expand, we are excited to welcome a motivated and compassionate individual who is passionate about providing outstanding patient service and contributing to a positive healthcare experience.
We are a friendly, fast-paced integrative medical clinic looking for an energetic, professional, and customer-focused team member. The ideal candidate is highly organized, enjoys working with people, communicates effectively, and thrives in a collaborative environment.
Position Responsibilities
- Greet and welcome patients, visitors, and vendors in a friendly and professional manner.
- Answer incoming phone calls and respond to patient inquiries efficiently and courteously.
- Schedule, reschedule, and confirm patient appointments while maximizing provider schedules and patient convenience.
- Check patients in and out for appointments and ensure accurate documentation of demographic and insurance information.
- Maintain appointment flow by communicating patient arrivals and schedule updates with providers and clinical staff.
- Assist in creating a comfortable and welcoming environment for patients by addressing questions and concerns.
- Organize and maintain patient records while ensuring accuracy and confidentiality.
- Obtain, update, and verify patient personal, insurance, and financial information.
- Collect patient payments and accurately document charges and transactions.
- Monitor and maintain office supplies, equipment, and inventory levels.
- Protect patient privacy by maintaining compliance with HIPAA and confidentiality standards.
- Follow clinic policies, procedures, and operational workflows while identifying opportunities for improvement.
- Collaborate with team members to support efficient clinic operations and exceptional patient care.
Qualifications
- High School Diploma or GED required.
- Minimum of one year of experience in medical reception, medical office administration, customer service, or a healthcare setting preferred.
- Experience with Athena or other electronic medical record (EMR) systems is a plus.
- Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
- Excellent verbal and written communication skills.
- Professional demeanor with strong interpersonal and customer service skills.
- Reliable, dependable, and able to work independently as well as part of a team.
What We're Looking For
The successful candidate will be positive, adaptable, detail-oriented, and committed to delivering exceptional service to our patients. If you enjoy building relationships, solving problems, and being an important part of a collaborative healthcare team, we'd love to hear from you.
Join us in helping patients achieve better health through personalized, integrative care.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Medical Specialty:
- Holistic Medicine
- Primary Care
Work Location: In person
