DUTIES AND RESPONSIBILITIES:
- Functions as part of a multidisciplinary team consisting of social workers, nurses and administrative staff
- Greets clients and answers telephones
- Explains services available to new clients
- Manages requests for transportation and schedules accordingly
- Data entry – enters units of service for group activities, transportation, and other services as assigned by the Program Director, into the NYC Aging’s VIVE database in a timely manner
- Provides clerical support to the team including copying, filing, mailings, and maintaining supply inventory
- Collaborates with team to develop and organize new programming, special events, trips, calendars, flyers, and program guide descriptions for activities
- Facilitates recreational and social activities as needed
- Interfaces with NORC Advisory Board members and takes minutes at meetings
- Participates in monthly meetings with other Program Assistants in the Older Adult Services department, as well as quarterly meetings with all department staff
- Attends staff development trainings, agency-wide meetings such as Town Hall with the CEO, and participates in other agency events.
- Other duties as assigned
EDUCATION, EXPERIENCE, AND REQUIRED COMPETENCIES
- Computer literate, including experience utilizing Google Drive (Gmail, Calendar, Contacts, Docs, Sheets, etc.); efficient use of the Internet and ability to use Zoom and Google Meets technology
- Preferably 3–4 years of administrative experience in an office setting; experience in non-profit environment a plus; college degree preferred.
- Ability to work efficiently and effectively under pressure to meet production deadlines.
- Excellent time management skills and ability to prioritize daily workload independently.
- Demonstrated sensitivity to the aging population a plus.
- Must have excellent interpersonal skills as well as solid verbal and written communication skills
Schedule: Full-time, Monday through Friday, 40 hours; some evening or Sunday hours may be required
Office Location: Whitestone, Queens
Union position
Proposed Salary: $45,000
