Help customers connect to reliable Frontier services while building valuable experience in sales and customer service.
Ascend Management Group is hiring a full-time Frontier Sales Associate to support our growing Frontier campaign in the Newington area. This is an entry-level, in-person, customer-facing role where you'll meet directly with customers, introduce Frontier internet and wireless services, answer questions, and help customers choose the plans that best fit their household needs.
No previous telecommunications experience is required. We provide hands-on training, ongoing coaching, and opportunities for career growth.
Key Responsibilities of the Frontier Sales Associate
- Interact with customers directly and provide information, such as product details, add-ons, pack deals, and others, as a Frontier Sales Associate
- Handling (face-to-face) customer objections and troubleshooting issues with products or services as a Frontier Sales Associate.
- Recommend Frontier plans based on household needs and assist with accurate application completion.
- Use mobile tools to log outreach activity, manage service records, and maintain enrollment data integrity.
- Share field insights with campaign leads and teammates to refine messaging and improve outreach performance.
- As a Frontier Sales Associate, you need to stay up to date on the latest products and services provided by Frontier.
Minimum Qualifications of the Frontier Sales Associate
- High school diploma or GED required; coursework in business, marketing, or communications is a plus.
- Up to 2 years of experience in outreach, sales, or campaign work is helpful; structured internships are also valued.
- Clear communicator with the ability to explain Frontier service plans confidently and accurately, as a Frontier Sales Associate
- Organized and consistent in managing daily outreach, enrollment activity, and service records.
- Reliable transportation to and from our local office
As a Frontier Sales Associate, you need to stay up to date on the latest products and services provided by Frontier, while supporting team goals tied to Sales and CRS. Join us and apply now!
Job Type: Full-time
Pay: $900.00 - $1,200.00 per week
Work Location: In person