Pocketbook Hudson is a new prototype of experiential hotels in Hudson, NY. Occupying a full city block just off Warren Street, the hotel complex resides in a fully restored historic mill factory built in 1883. Embracing its generous space and industrious history, the property hosts 46 guest rooms and suites, a bathhouse and spa, evening restaurant, all-day café, a flexible event space, and a nightclub for revelry.
A place for meaningful connection and expansive discovery, Pocketbook Hudson is a space where care is built into every corner under the vision of creative developers and co-founders Sean Roland, Gabriel Katz, Nancy Kim, and Jeremy Selman. A portal to possibility, it is a place to be. Service style across all offerings at the property reflects our collective ethos—kindness and collaboration, executed against excellence.
Role Summary
The Valet is often the very first Pocketbook team member a guest encounters — and that moment matters. This role is responsible for the safe, courteous, and efficient parking and retrieval of guest vehicles, while creating a warm and welcoming arrival experience. The Valet is an ambassador for the property, setting the tone for everything that follows.
The Specifics
-Greet guests warmly upon arrival and departure, creating a positive first and last impression.
-Park and retrieve guest vehicles safely, promptly, and with care.
-Open vehicle doors and assist guests with luggage during arrival and departure.
-Issue and manage valet tickets accurately; maintain a secure and organized key system.
-Monitor the valet area to ensure smooth traffic flow and guest safety.
-Maintain cleanliness and orderliness of the entrance, drive, and valet staging areas.
-Provide guests with information on hotel services, local area, and transportation options.
-Coordinate with the Front Desk and Bellman to ensure seamless guest arrivals and departures.
-Handle all guest interactions with professionalism, warmth, and care — resolving concerns and accommodating requests whenever possible.
-Maintain a valid driver's license and operate all vehicle types, including manual transmissions, with care and competence.
-Promote teamwork by communicating proactively with co-workers, supervisors, and other departments.
-Complete any other duties assigned by management in a timely and professional manner.
Ideal Attributes
Collaborative
Curious
Kind
Attentive
Experience & Qualifications
- Valid driver's license with a clean driving record required; ability to operate manual transmission vehicles preferred.
- Previous valet, hospitality, or customer-facing service experience preferred.
- Strong communication skills and a warm, approachable manner with guests.
- Ability to work efficiently in a fast-paced, outdoor environment and handle multiple tasks simultaneously.
- Physical stamina to stand, walk, jog, and be on your feet throughout a shift; ability to lift up to 30 lbs.
- Knowledge of the local Hudson area and attractions is a plus.
- Ability to read, write, and speak English; additional languages a plus.
- Weekend, evening, and holiday availability required.
Benefits
Health Insurance
Dental/Vision
Paid Time Off
Access to Pocketbook amenities
Team member discounts
More to come!
Job Type: Full-time
Pay: $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
