We’re looking for a friendly, detail‑oriented Front Desk Receptionist to join our Optometric team. This role is perfect for someone who enjoys helping others, thrives in a fast‑paced environment, and takes pride in creating a smooth, welcoming experience for every patient who walks through our doors.
What You’ll Do
- Welcome and greet patients with professionalism as they arrive at our office.
- Uphold HIPAA guidelines to ensure patient privacy and confidentiality at all times.
- Manage patient flow, including checking patients in, verifying information, and checking them out after their office visit.
- Collect payments, process transactions, and maintain accurate financial records.
- Analyze and calculate balance sheets to support office financial operations.
- Calculate costs for contact lens orders and assist patients with product‑related questions.
- Gather and update demographic, medical history, and insurance information with accuracy and care.
- Verify insurance benefits, including deductibles, copays, and coverage details.
- Answer incoming calls and text messages, assist with patient inquiries, and provide excellent customer service.
- Schedule and confirm appointments as well as referrals, ensuring efficient use of provider time and smooth patient scheduling.
- Faxing records and scanning documents
- Send appointment reminders and help patients stay on track with their eye‑care needs.
- Support daily office upkeep, including cleaning restrooms, emptying trash, tidying work areas, and vacuuming to maintain a clean, professional environment.
What Makes You a Great Fit
- A positive, patient‑focused attitude
- Excellent attendance
- Team Player
- Strong communication and organizational skills
- Comfort with multitasking and problem‑solving
- Reliability and a commitment to high‑quality service
- Interest in healthcare or optometry is a plus
Pay: From $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Vision insurance
Work Location: In person
