Position Summary:
The Tasting Room Associate is responsible for delivering an exceptional guest experience by providing wine tastings, sharing knowledge about the winery’s offerings, and promoting wine sales. This role requires a passion for hospitality, strong communication skills, and the ability to create a welcoming and memorable environment for all visitors.
Key Responsibilities:
-
Greet guests warmly and provide a high level of personalized customer service
-
Lead engaging and informative wine tastings, describing flavor profiles, vineyard practices, and winemaking techniques
-
Educate guests on wine selections, club memberships, and current promotions
-
Drive retail sales of wine, merchandise, and wine club sign-ups
-
Maintain cleanliness and organization of the tasting room, bar, and service areas
-
Process transactions accurately using POS systems
-
Assist with opening and closing procedures
-
Support special events, private tastings, and winery functions as needed
-
Ensure compliance with all health, safety, and alcohol service regulations
Work Environment:
-
Indoor and outdoor settings, depending on winery layout
-
Weekend, holiday, and flexible scheduling required
-
Previous hospitality, retail, or customer service experience preferred
-
Passion for wine and willingness to learn (formal wine education a plus)
-
Excellent interpersonal and communication skills
-
Ability to multitask in a fast-paced environment
-
Professional appearance and demeanor
-
Must be at least 21 years of age (or per local regulations)
-
Ability to stand for extended periods and lift up to 40 lbs
Certifications (Preferred/Required):
-
Responsible Beverage Service (RBS) certification (or willingness to obtain)
Preferred Skills:
-
Knowledge of wine regions, varietals, and tasting techniques
-
Experience with POS systems and cash handling
-
Sales-driven mindset with strong attention to detail
CordeValle Resort
CordeValle is a luxury resort and winery located in the scenic countryside of Northern California, dedicated to delivering exceptional hospitality experiences. The organization seeks passionate, service-oriented individuals who are committed to excellence and creating memorable guest experiences.
Team members at CordeValle contribute to a wide range of resort operations, including hospitality services, dining, events, golf, spa, and winery experiences. Employees are expected to provide warm, personalized service while maintaining the highest standards of professionalism and attention to detail.
CordeValle fosters a collaborative and inclusive work environment focused on growth, training, and mentorship. Staff are encouraged to embody the resort’s core values—being committed, authentic, resourceful, service-driven, and excellent in all aspects of their work.
This role offers the opportunity to work in a dynamic luxury setting while developing skills in the hospitality and winery industry. Employees benefit from competitive compensation, paid time off (for eligible roles), and a supportive team culture in a unique, high-end resort environment.
Benefits Package
Eligible employees are offered a comprehensive benefits package that includes:
-
Medical insurance
-
Dental insurance
-
Vision insurance
-
Life insurance
-
Short-Term Disability insurance
-
Long-Term Disability insurance
-
Flexible Spending Account (FSA)
-
401(k) retirement plan
