Title: Sourcing Outsourcing & Offshoring
Location:
Chicago, US Jersey City, US
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Date: Aug 4, 2026
At Chain IQ, your ideas move fast.
Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centers and 16 offices worldwide. We provide tailored, end-to-end procurement solutions that enable transformation, drive scalability, and deliver substantial reductions in our clients' indirect spend. Our culture is built on innovation, entrepreneurship, ownership, and impact. Here, your voice matters - bold thinking is encouraged, and action follows ambition.
Purpose
The Sourcing team at Chain IQ is composed of experienced procurement professionals who manage indirect spend categories for global financial‑services clients. The team delivers structured, value‑adding sourcing services across the full sourcing lifecycle, including market analysis, competitive tenders, commercial and contractual negotiations, and supplier governance, with a strong focus on regulated‑industry requirements.
This role is a senior, client‑facing strategic sourcing position with a strong focus on business process outsourcing (BPO) in the banking and financial‑services industry. The Expert Sourcer will act as a trusted advisor to senior client stakeholders, leading complex outsourcing initiatives in regulated environments and delivering measurable commercial, operational‑resilience, and third‑party risk outcomes.
Role Scope
The role focuses primarily on business process outsourcing and offshoring (BPO) categories used in banking operating models, including people‑based, service‑driven processes delivered by third‑party providers and subject to bank outsourcing, data, and operational‑resilience requirements.
Typical BPO categories include:
Finance & Accounting (F&A) outsourcing (e.g., AP/AR, reconciliations, reporting support)
HR / HRO services
Contact centres, customer service, complaints handling, and client operations
Back‑office and middle‑office services
AML / financial‑crime operations support
The Expert Sourcer will be part of a team of Strategic Sourcers based in the US, CH, and the UK, while providing global category expertise across multiple client accounts and regions.
Key Responsibilities
As an Expert Sourcer – BPO, your responsibilities include:
Acting as a strategic sourcing partner to senior client stakeholders in regulated financial‑services environments
Leading end‑to‑end BPO sourcing initiatives, including:
Category and sourcing strategy development
Market analysis and supplier landscape assessment
RFI / RFP design and execution
Commercial structuring and negotiations
Contract drafting based on standard terms and conditions, including outsourcing‑specific clauses
Managing and delivering complex sourcing projects worth up to $300m+, including occasional large‑scale global deals
Leading cross‑functional deal teams and coordinating with senior stakeholders and risk, compliance, and legal functions
Building and maintaining strong relationships with key BPO suppliers and staying abreast of market trends
Pursue KPI and sourcing objectives
Mentoring and coaching experienced sourcing professionals and supporting colleagues on complex BPO deals when required
Requirements & Experience
Core Requirements (BPO‑Focused)
Proven hands‑on experience sourcing business process outsourcing (BPO) services, with the ability to personally lead deals end‑to‑end
Demonstrated capability to run large, complex, multi‑country BPO sourcing initiatives, including all stages of the tender and negotiation process
Strong commercial and contractual expertise within BPO categories
Experience working in regulated environments (financial services strongly preferred)
Confidence and gravitas to engage senior stakeholders and challenge constructively where required
Professional Qualifications & Skills
Educated to university level or equivalent; MCIPS desirable but not essential
Strong negotiation, communication, and stakeholder‑management skills
Ability to structure complex deals and develop clear sourcing strategies
Strong discipline in documentation, traceability, and controls (able to operate in audit‑ready environments)
Highly organised, results‑driven, and comfortable managing multiple priorities under tight deadlines
Experience with market‑leading sourcing tools and systems
Professional, collaborative team player with a flexible and proactive mindset
Experience in EMEA / DACH environments strongly preferred
What This Role is Not
To ensure clarity, this role is not:
A purely IT outsourcing or application‑development sourcing role
An operational procurement or P2P position
A vendor‑management or service‑delivery role
A supply‑chain or logistics procurement role
What We Offer
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The salary range for New York City and Chicago metro area is $120,000 to $170,000, plus individuals may be eligible for an annual discretionary bonus. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, qualifications, skills, location and applicable employment laws. In addition, our Total Rewards package includes medical, vision and dental coverage, 401(k), and a wide range of paid time off options.
Join a truly global team.
We offer a dynamic and international environment where high performance meets real purpose. We're proud to be Great Place to Work-certified and even prouder of the people who make that possible. Let’s shape the future of procurement - together.
Chain IQ – Create. Lead. Make an impact.
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