The Flow Manager's primary responsibility is to coordinate and expedite throughput activity on behalf of patients who seek care in the Emergency Department. The Flow Manager has final accountability and authority regarding patient flow while reacting to the department's immediate operational needs. The Flow Manager supervises and directs other members of the Emergency Department interdisciplinary team to assist in coordinating and advancing care throughout the patient experience. The Flow Manager collaborates with other departments such as housekeeping, transport, bed manager, etc., to coordinate resources to facilitate and maximize throughput. The Flow Manager also has primary responsibility for evaluating services' capacity and is accountable for facilitating the appropriate response to volume demands.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers, and one another.
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:
- Instill Trust and Value Differences
- Patient and Community Focus and Collaborate
Collaborates with key departments to coordinate resources and communication. These include, but are not limited to Admitting, Transport, Housekeeping, Bed Manager, etc.
Provides management support as needed to nursing staff in collaboration with the Assistant Clinical Manager and Nurse Manager of the Emergency Department, including but not limited to facilitating discharges, assisting with IV placement.
Licensure as Registered Nurse in the State of Rhode Island by the Rhode Island Board of Nursing or licensure as a Registered Nurse in accordance with the Nurse Licensure Compact agreement of the National Council of State Boards of Nursing.
- Graduate of an approved school of nursing, BSN required. MSN preferred. CEN preferred. Current license to practice as a registered nurse in the State of Rhode Island.
- Minimum of 6 months Nursing experience with demonstrated clinical and leadership skills.
- 3-5 years of emergency nursing experience preferred.
- Must have extensive knowledge of patient flow and emergency department operations.
- Must have Triage experience.
- Leadership experience preferred.
- Continually updates clinical knowledge and skills through formal and informal education and review of the current literature.
- Member of Emergency Nursing Association preferred.
- Must work well independently, have sound decision-making skills, and work effectively when required to make complex decisions.
- Excellent communication skills, critical thinking skills, and a strong team player.
- Must exercise a high degree of professional judgment within the scope of licensure.
- Possess interpersonal skills to interact effectively and respectfully with intra-inter hospital physicians, nurses, and members of other departments.
- Possess the ability to manage critical issues relating to patient care and changing organizational climate.
Works in various patient care environments where there may be exposure to communicable diseases and hazardous materials.
$83,532.80 - $167,044.80
Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903
3pm - 3:30am; Some Weekends/Holidays Required
Evening
12 hours
No
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
