Job Summary:
We are seeking a friendly, organized, and customer-focused Licensed Insurance Producer to join our office. The ideal candidate will build strong client relationships, help clients understand their insurance needs, and provide exceptional service while supporting day-to-day office operations. This role may be full-time or part-time and is ideal for someone who is licensed (or willing to become licensed) and enjoys a sales-and-service environment.
Key Responsibilities:
- Prospect and contact potential clients through assigned leads, networking, and outreach to generate new business
- Conduct customer needs assessments and recommend appropriate insurance products (auto, home, life, and other offerings as applicable)
- Follow up with prospective and existing clients to maintain relationships and ensure timely service
- Provide excellent customer service, including answering policy questions and assisting with service requests
- Process applications, policy changes, endorsements, and billing/service updates according to office procedures
- Work closely with the team to schedule and coordinate appointments for clients and the agent
- Assist with administrative tasks such as filing, data entry, maintaining office supplies, and processing incoming/outgoing mail and packages
- Maintain accurate records in internal systems and support the team with additional tasks as needed
- Maintain detailed, timely notes and documentation so all team members clearly understand each customer’s account status and next steps
Qualifications:
- Must hold a current insurance license OR be willing to obtain required licensing upon hiring
- Strong communication and interpersonal skills with the ability to build rapport quickly
- Customer-focused mindset and commitment to delivering excellent service
- Ability to manage multiple tasks, prioritize effectively, and stay organized
- Sales aptitude and comfort discussing insurance products and solutions
- Experience in insurance, sales, or customer service is preferred, but motivated candidates are welcome
- High school diploma or equivalent; additional education is a plus
- Strong computer/technology skills, including proficiency with Microsoft Office (Outlook/Word/Excel), and the ability to learn new software quickly
Work Schedule:
- This position will start as part-time during training (approximately 20–25 hours per week).
- After training, the schedule may move to full-time for the right candidate, based on office needs and performance.
Benefits:
- Competitive compensation (hourly and/or commission structure as applicable)
- Retirement plan with employer match up to 3%
- Paid holidays
- Paid time off (PTO)
- Opportunities for advancement and professional growth
- Supportive team environment
Job Types: Full-time, Part-time
Pay: $15.50 - $17.00 per hour
Ability to Commute:
- Grangeville, ID 83530 (Required)
Work Location: In person
