Job Summary:
The Tennis Shop Attendant assists in the day-to-day operations of the tennis pro shop, ensuring that members and guests receive outstanding customer service. This role includes merchandise sales, court reservations, and assisting with tennis events.
Job Responsibilities:
Retail & Member Service:
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Greet and assist members with tennis-related purchases and inquiries.
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Process sales transactions for apparel, accessories, and equipment.
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Assist members with racket stringing and customization services (if applicable).
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Maintain a clean, organized, and well-stocked tennis shop.
Court Reservations & Event Support:
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Manage court booking system and ensure accurate scheduling.
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Communicate with members regarding availability, tournaments, and special events.
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Assist with setting up and organizing club tournaments, social events, and clinics.
Administrative & Inventory Management:
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Track and manage inventory levels for tennis merchandise.
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Assist in placing orders for tennis balls, grips, apparel, and accessories.
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Maintain accurate sales and transaction records.
Qualifications, Education, & Experience:
To perform this job successfully, an individual must be able to perform each responsibility successfully. This person must present a neat appearance and have a warm, cheerful personality. Tact and good judgment are especially beneficial characteristics. This person must also possess the knowledge, skill, and ability to carry out the job responsibilities.
- Prior experience in retail, customer service, or a tennis-related role preferred.
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Basic understanding of tennis equipment and apparel.
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Strong organizational and communication skills.
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Ability to work weekends, evenings, and club events as needed.
Physical Demands:
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Standing for extended periods.
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Occasional lifting of tennis equipment and merchandise (up to 30 lbs).
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Frequent walking between tennis shops and courts.
