Job Summary
We are seeking an energetic and friendly Host and Cashier to create a welcoming environment for our guests while efficiently managing reservations, seating, and payment processes. In this dynamic role, you will serve as the first point of contact for visitors, ensuring they feel valued and attended to from the moment they arrive. Your positive attitude, excellent communication skills, and organizational abilities will help deliver an outstanding guest experience and streamline daily operations. This paid position offers an exciting opportunity to develop your hospitality skills while contributing to a vibrant team.
Responsibilities
- Greet guests warmly upon arrival, providing exceptional guest services that set a positive tone for their visit
- Manage restaurant reservation systems and coordinate seating arrangements to optimize table turnover and guest satisfaction
- Answer phone calls professionally, utilizing proper phone etiquette to handle inquiries, reservations, and guest requests
- Operate POS (Point of Sale) systems such as Aloha POS or Micros POS to process payments accurately and efficiently
- Maintain organized reservation logs, waitlists, and seating charts using restaurant table management systems
- Assist with food safety practices by ensuring cleanliness and adherence to health standards in all guest interactions
- Support the team by handling guest relations with professionalism, addressing concerns promptly, and ensuring a memorable dining experience
Qualifications
- Previous host/hostess or food service experience preferred; familiarity with restaurant reservation management is a plus
- Strong customer service skills with the ability to communicate clearly and professionally in person and over the phone
- Basic math skills for handling cash transactions and POS operations accurately
- Experience with restaurant table management systems and POS platforms such as Aloha POS or Micros POS is desirable
- Excellent organizational skills to manage reservations, waitlists, and guest flow efficiently
- Knowledge of food safety standards and hospitality best practices
- Ability to remain energetic, attentive, and friendly in a fast-paced environment
- Strong communication skills coupled with positive phone etiquette for effective guest interactions
Join our team where your enthusiasm makes every guest feel special! We value dedicated individuals who thrive on creating memorable experiences while supporting smooth restaurant operations. This role is paid — offering you the opportunity to grow your hospitality career in a lively environment built on teamwork and guest satisfaction.
Pay: $12.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person