Description:
We are seeking a qualified Customer Merchandising Representative to help keep our business running through their skill, team-first approach, and customer service excellence. Customer Merchandising Representative is a key part of the engine that drives our consumer reach. Job duties include:
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Serve/support internal and external customers.
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Work directly with customers to ensure Plan-O-Gram, Backroom, and Merchandising Standards management is achieved.
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Manage daily and weekly merchandising schedule.
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Participate in team calls and meetings.
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Complete required training and safety sessions.
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Manage/utilize organization and selling tools through smart phone.
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Microsoft Teams
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Email and Calendar – Microsoft Outlook
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Maintain close communication with Sales Manager and Customer Sales Representative.
Requirements:
- Proven customer support experience with knowledge of customer service principles and practices
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Strong communication skills
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Conflict resolution
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Microsoft Outlook skills (Email and Calendar)
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Multi-tasking and time management skills
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High school degree
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Documented and verifiable references/work history
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Negative Drug/Alcohol screening results
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Good driving record and the ability to obtain a class E driver's license
