SVDP seeks a part-time Resource Navigator to assists individuals experiencing homelessness to access housing resources and mainstream benefits that they are eligible for; like job training, health insurance, Social Security Disability, food stamps, etc.
Essential Duties and Responsibilities:
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Assist clients to facilitate access to benefits and services such as primary medical care, social services, housing, entitlements, and benefits; assist clients with any necessary paperwork, compiling eligibility documentation required by other service providers, and other tasks required to connect clients to needed services
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Assist clients to identify possible housing units, address barriers to housing, recruit new landlords, and negotiate with landlords regarding vouchers
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Support referrals with completing any necessary paperwork such as applications, compiling eligibility documentation required by housing providers, and other tasks required to connect clients to needed services
- Engage in outreach efforts with clients – including phone calls, emails, outreach letters, and home visits – when clients miss an appointment. Build rapport with current clients at the overnight shelter to build a caseload
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Transport and support Clients with specific needs, mental health limitations, or other barriers to appointments or offices as needed to complete their applications for benefits and services
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Educate and monitor Clients on issues related to applying for benefits and service
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Connect with community resources to arrange job fairs, employment services, and job placement projects
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Work collaboratively with case managers to receive referrals for advocacy services, and follow up with case managers about progress on goals
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Maintain an up-to-date record of services as dictated by documentation standards
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Serve as a programmatic representative with outside agencies; conduct necessary outreach efforts
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Coordinate the provision of HIV and mental health treatment services with case managers and/or counselors of clients
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Attend all-staff meetings, supervision and mandatory trainings
- Participate actively in team efforts, as assigned
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Special Projects as assigned
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Other duties as assigned
Specific Knowledge, Skills, Abilities:
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Authentic interpersonal capacity for empathic understanding and nonjudgmental attitude when engaging with clients with mental problems
- Strong knowledge of local resources and application processes for benefits required to connect clients to needed services
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Experience applying for mainstream benefits successfully
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Experience working for diverse communities, including LGBT, substance users, and communities of color
Reporting to this position: None
Education, Qualifications, Certifications, Trainings, Licenses:
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High School graduate or equivalent
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SOAR certification (SVDP will provide if the successful candidate is not certified)
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Peer Support Certification preferred
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A combination of education, training, and experience that results in demonstrated proficiency to perform the work may be substituted
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Commitment to the mission, vision, and values of St. Vincent de Paul Louisville
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Successfully pass any required pre-employment background and drug screening
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Valid Driver's License
St Vincent de Paul, Louisville (SVDP) is one of the longest serving social charities in Louisville. Through our homeless shelters, supportive housing programs, professional case management, clinical services, Open Hand Kitchen, Food Pantry, and retail thrift stores, we house, feed, and support those in need with compassion and dignity.
Why Work With Us?
At SVDP, we believe in more than just a job! We offer our team a sense of purpose and pride in serving others. As part of our mission-driven team, eligible employees enjoy a comprehensive benefits package designed to support your well-being and growth.
Benefits Include:
Available Immediately Upon Hire:
Paid holidays
Free meals provided daily in our Open Hand Kitchen
Free on-site parking
Employee Assistance Program (EAP) – free counseling services
Thrift store employee discount
Eligibility for Public Service Loan Forgiveness (PSLF) program
Mileage reimbursement (if applicable)
Phone reimbursement (if applicable)
Available After 30 Days of Employment (Following the First of the Month):
Employer-paid Short-Term Disability Insurance
Employer-paid Long-Term Disability Insurance
Employer-paid Life Insurance
Health Insurance
Dental Insurance
Vision Insurance
Voluntary Accident
Critical Illness & Cancer
Additional Voluntary Life
Flexible Spending Accounts (FSA)
Health Savings Account (HSA) – SVDP matches $ for $ up to $500/single ($20.83 per pay) and $1000/Family ($41.66 per pay)
Available After 90 Days of Employment (Following the First of the Month):
401(k) Retirement PlanSVDP matches up to 3% after one year of service (hours must be met)
Paid Time Off (PTO)Begins accruing on your first day and is available after 90 days
Opportunity to discuss flexible schedule
Available After 6 Months of Employment:
Access to Advanced Education and TrainingClinical supervision support for employees in the Social Work/Human Services field pursuing higher credentialing
Eligibility to apply for internal job opportunities
SVDP is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Employment decisions are made based on qualifications, merit, and organizational needs. As part of our commitment to equal opportunity and affirmative action, we actively encourage applications from women, minorities, individuals with disabilities, and veterans. If you require an accommodation during the application or hiring process, please contact Human Resources at [email protected].
