Branch Manager
Join Johnstone Supply | Balsan Group and lead a high-performing branch where you’ll drive sales growth, develop a strong team, and ensure outstanding customer service. This is a hands-on leadership role in a fast-paced HVAC distribution environment.
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Competitive pay + bonus opportunity
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Health, dental, vision, and prescription insurance
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401(k) with company match
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PTO earned immediately + paid holidays
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Career growth and advancement opportunities
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Drive branch sales performance and local growth strategies
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Build strong relationships with HVAC contractors and key accounts
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Partner with outside sales to support customer development
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Hire, train, and lead counter sales, warehouse, and delivery teams
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Coach employees and build a strong customer-focused culture
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Manage scheduling and branch coverage
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Oversee daily branch operations, safety, and service standards
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Manage inventory levels, cycle counts, and product availability
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Coordinate with purchasing and logistics teams
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Manage budgets, forecasts, and P&L performance
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Track KPIs and identify opportunities for improvement
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Resolve customer issues and serve as escalation point when needed
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Support counter operations during peak periods
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3+ years HVAC industry experience (distribution preferred)
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2+ years leadership or supervisory experience
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Strong knowledge of HVAC products and contractor needs
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Experience with ERP/POS systems (Eclipse or similar)
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Strong communication and leadership skills
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Ability to lift up to 50 lbs and support warehouse operations
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Hands-on leader who leads by example
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Strong communicator and team builder
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Organized, accountable, and results-driven
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Comfortable in a fast-paced, customer-facing environment
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