Senior Manager – Surety Operations
Location: Hybrid (Midwest-based)
Employment Type: Full-Time
Why This Role Is Different
This isn’t a maintenance role. It’s a build-and-improve role.
You’ll sit at the intersection of strategy, operations, and technology—helping modernize how a surety business actually runs. From process design to data and reporting to cross-functional execution, this role has real influence on how the business evolves.
If you like stepping into complexity and making it work better, this is that kind of opportunity.
About the Company
Our client is a well-established organization within the insurance industry with a strong reputation for stability, collaboration, and long-term growth. They are actively investing in operational improvements and data-driven decision-making to support the next phase of their business.
Role Overview
This role leads strategic and operational initiatives across the surety function, with a focus on improving processes, enhancing data visibility, and enabling better business decisions.
You’ll partner across underwriting, IT, finance, claims, and leadership to drive initiatives that impact both day-to-day operations and long-term performance.
This is part:
- Strategy
- Operations
- Technology enablement
- Team leadership
What You’ll Actually Do
- Lead strategic planning and operational improvement initiatives across the surety organization
- Use data and analytics to identify trends and drive business decisions
- Design and implement processes, metrics, and reporting capabilities
- Partner cross-functionally with underwriting, IT, finance, claims, and other teams
- Lead and develop a team focused on analytics, systems, and business processes
- Drive adoption of tools, workflows, and operational best practices
- Monitor industry and market trends to inform strategic direction
- Support execution of enterprise-level initiatives across regions and teams
What They’re Looking For
- ~8+ years of experience in surety, underwriting operations, or a related function
- Leadership experience managing teams and cross-functional initiatives
- Strong analytical and problem-solving capabilities
- Ability to connect strategy to execution (not just ideas, but delivery)
- Experience working across multiple functions (underwriting, IT, finance, etc.)
- Comfortable operating in a role that requires influence, not just authority
Education
- Bachelor’s degree in business, insurance, or related field (or equivalent experience)
Work Environment
- Hybrid schedule (approximately 3 days in-office)
- Midwest-based role with cross-functional collaboration
Compensation & Benefits
- Salary range: ~$120,000 – $155,000 (based on experience and scope)
- Comprehensive benefits package including:
- Medical, dental, and vision coverage
- 401(k) with company match
- Paid time off
- Bonus eligibility
- Additional wellness and support programs
