The Medical Receptionist will be the first point of contact for patients entering our office. The successful candidate will possess a friendly and calm demeanor, as well as strong organizational skills and the ability to multi-task. As a Retinal practice, we have a rapid patient flow.
The ideal candidate will have prior work experience in a medical office setting.
Responsibilities:
- Performs patient check-in process, verifies and updates demographics, verifies and updates insurance information on fee tickets and in Electronic Medical Records system.
- Scans and uploads Driver's License and Insurance Cards.
- Navigates and schedules patients in the Electronic Medical Records system.
- Contacts patients to confirm and/or update appointments.
- Performs patient check-out procedures
- Ability to call insruances when neccesary for verification and or eligibility.
- Verify insurances, eligibility.
- Ability to perform backup protocol for processing patients in the event of system outages.
- Maintain an appropriate professional appearance and demeanor in accordance with Company policies.
- Keep commitments and keep the direct supervisor informed of work progress, timetables, and issues.
- Maintain strict compliance with State, Federal, and other regulations (e.g., OSHA, WC, HIPAA, ADA, FEHA, DOL, HR policies and practices).
- Other duties as assigned by management.
QUALIFICATIONS:
- Bilingual/ Spanish speaker
- Traveling between offices is required, Huntington Beach, westminster and Torrance
- Basic knowledge of Word and Excel
- Organized adn clean work station
- Efficient in fast-paced settings
- teamplayer
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Benefits:
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
Work Location: In person
