Position summary
Club Pilates is seeking a high-energy, sales-driven, people-first Sales Manager to lead membership growth, team leadership, operational excellence, and delivering an exceptional member experience while building the studio’s reputation in the local community.
The ideal candidate is both a strong closer and a disciplined operator: someone who can convert leads, coach a sales team, manage daily business rhythms, and create a studio environment that members want to return.
Company overview
Club Pilates is a leading boutique fitness brand built on Joseph Pilates’ original Reformer-based Contrology method, modernized through group practice and state-of-the-art equipment to make high-quality Pilates more accessible. This studio is locally owned and operated with caring owners who are committed to building a strong team, a welcoming culture, and a lasting community presence.
Our values
Integrity: Honest communication, accountability, and trust with members, team members, and ownership.
Community: A collaborative studio culture that supports members and strengthens local relationships.
Passion: A commitment to improving lives through movement, service, and personal connection.
Professionalism: Organized execution, consistent standards, and a results-driven mindset.
Key responsibilities
Membership sales and revenue growth
Own studio sales performance, including lead generation, follow-up, appointment setting, studio tours, intro conversion, membership closing, and retail performance.
Achieve and exceed monthly goals for memberships, revenue, retention, and retail sales through consistent pipeline management and daily execution.
Monitor lead stages, prospect follow-up, cooled-off leads, intros, and re-engagement opportunities in the CRM to ensure timely outreach and clean data management.
Review sales activity reports and KPIs regularly, identify gaps, and implement actions to improve conversion and team productivity.
Team leadership and people management
Recruit, hire, onboard, train, and develop Sales Associates and other front-of-house team members to meet pre-sale and ongoing business needs.
Provide daily direction, accountability, and coaching through activity audits, checklist reviews, one-to-ones, and performance feedback.
Build schedules, approve edits as needed, monitor timekeeping accuracy, and maintain clear communication on studio priorities, promotions, and standard operating procedures.
Foster a positive, high-performance culture grounded in professionalism, teamwork, and member-centered service.
Studio operations and member experience
Oversee day-to-day studio operations, including opening and closing standards, cleanliness, organization, retail presentation, and front-desk execution.
Serve as a primary point of contact for member questions, concerns, billing matters, freezes, cancellations, past-due accounts, and basic issue resolution.
Ensure studio processes are completed accurately and on time, including reporting, task tracking, closeout activities, and updates to internal tools and trackers.
Partner with ownership and regional leadership to maintain compliance with brand standards and support strong studio performance.
Marketing and community outreach
Lead grassroots marketing efforts that increase brand visibility, generate qualified leads, and support membership growth.
Coordinate local partnerships, community events, promotional calendars, and outreach campaigns to drive traffic before and after launch.
Support execution of email, text, and social campaigns in coordination with company initiatives and local studio goals.
Qualifications
2+ years of sales experience, ideally in fitness, wellness, hospitality, or another membership-based business.
1+ years of leadership, supervisory, or team management experience preferred.
Demonstrated success meeting or exceeding sales goals and managing a lead pipeline.
Strong ability to coach others, hold standards, and drive accountability.
Excellent communication, relationship-building, and customer service skills.
Comfortable working in CRM systems, sales trackers, and standard business software.
Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
Available to work a flexible schedule including mornings, evenings, weekends, and some holidays based on studio needs.
Success profile
- Lead from the front in sales and service.
- Use data and daily discipline to manage performance.
- Build a strong team culture before and after opening.
- Balance revenue growth with an elevated member experience.
Compensation and benefits
- Base salary of $45,000-$55,000.
- Uncapped performance-based bonus and commission opportunity with a target range of $25,000 to $35,000.
- Complimentary Club Pilates classes.
- Retail and continuing education discounts.
- Career growth opportunities within a growing multi-unit operation.
Pay: $70,000.00 - $90,000.00 per year
Benefits:
Experience:
- Sales management: 2 years (Preferred)
- Fitness sales: 1 year (Preferred)
Work Location: In person
