The Manager of International Student Enrollment provides leadership and coordination for programs, services, and compliance activities that support the success, engagement, and wellbeing of international students. This position fosters a welcoming, inclusive, and globally aware campus community while ensuring institutional compliance with federal immigration regulations. The Manager collaborates across Student Affairs departments to enhance the international student experience. The individual is a member of the Division of Student Affairs staff reporting to the Director of Admissions and Recruitment.
Essential Functions:
Enrollment Support
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Serve as the primary resource and advocate for international students, offering guidance on immigration regulations, academic progress, personal adjustment, and cultural transition.
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Advise students on maintaining legal status (F-l visa), SEVIS compliance, employment authorizations (CPT/OPT), and other immigration-related processes.
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Develop and lead new international student orientation programs and ongoing workshops addressing cultural adaptation, academic success, and wellness.
- Connect students with campus and community resources, including academic support, housing, healthcare, and leadership development opportunities.
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Provide enrollment support to enrollment management for international student enrollment processes.
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Assist in the coordination of activities for international student onboarding.
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Maintain knowledge in programs offered, understand admissions procedures and policies, utilize professional communication to enroll and maintain future students.
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Explain admission requirements and enrollment procedures to interested students and parents.
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Coordinates participate, or travel to in-person and virtual promotional activities, including high school presentations, campus tours, college fairs, or special events to present programs to prospective both domestic and international students.
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Collaboratively consult with campus leadership to plan and implement recruitment strategies.
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Build, maintain and establish relationships throughout assigned territories.
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Monitors application progress and audits student records to ensure accuracy of completion of application materials.
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Reviews progress, evaluate results, implements new processes, and promotes best practices.
Compliance and Administrations
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Serve as a Designated School Official (DSO) for SEVIS, ensuring full compliance with U.S. Department of Homeland Security regulations.
- Maintain accurate international student records and ensure timely SEVIS reporting.
- Develop, review, and implement institutional policies and procedures related to international student enrollment and compliance.
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Prepare reports and data analyses to support institutional planning and accreditation processes.
Collaboration and Campus Partnerships
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Work closely with Admissions and Enrollment Management to support the international recruitment pipeline and facilitate smooth onboarding for new students.
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Partner with Academic Advising, Faculty, and Retention initiatives to promote academic achievement and persistence among international students.
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Build relationships with community organizations, local cultural centers, and alumni networks to strengthen external support for international students.
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Collaborate with the Office of Student Engagement and Leadership to achieve global and intercultural initiatives across campus.
Knowledge, Skills, and Abilities:
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Ability to handle information of sensitive and confidential nature in the utmost professional manner.
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Demonstrate a high level of professionalism, initiative, resourcefulness, and personal accountability.
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Commitment to cultural humility and inclusive excellence.
- Strong organizational and project management skills.
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Strong intercultural communication and relationship-building skills.
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Ability to balance compliance requirements with student-centered care
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Excellent written, verbal, and intercultural communication
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Maintain the privacy and confidentiality of information, protect the assets of the institution, act ethically and with integrity, and adhere to FMU's Code of Conduct and policies and procedures.
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Effective analytical and decision-making skills. Excellent communication (oral and written) organizational and time management skills.
- Effective interpersonal skills and ability to work with diverse constituents.
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Attention to detail and adaptability to a changing environment is extremely important as well as dependability.
- Manage, prioritize, and accomplish multiple tasks/projects simultaneously in a deadline driven environment.
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Moderate physical activity. Requires handling objects of average weight up to fifty (50) pounds or standing and/or walking for more than four (4) hours per day.
Minimum Requirements:
- Bachelor's degree.
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Minimum of 3-5 years of experience working with students in higher education.
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Flexibility to work outside of normal business hours.
Pre-Employment Requirements:
- Criminal background check.
Florida Memorial University is an Equal Employment Opportunity Employer.
