At Artec 3D, we develop the world’s best 3D scanners spearheading a revolution in 3D computer vision. Our technologies are crafted to change lives and industries, and we invite you to join us in this groundbreaking journey. We are seeking a detail-oriented and proactive Logistics Specialist to join our team at our California office. In this role, you will be the backbone of our shipping and inventory operations, ensuring seamless coordination between our sales, support, and European offices. If you thrive in a fast-paced environment and are passionate about logistics, we want to hear from you.
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Handle all incoming and outgoing shipments, including packing, unpacking, and completing all logistic paperwork for UPS and FedEx.
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Coordinate with the sales team to ensure accurate and timely processing of customer orders.
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Respond to shipping complaints, track lost items, and manage all damages.
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Receive all product shipments from European office and verify all serialized products.
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Manage inventory with weekly counts of both serialized and non-serialized products.
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Resolve all inventory issues with the accounting department.
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Handle customs clearance documentation and processes.
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Maintain spreadsheets for all shipments from the CA office.
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Maintain spreadsheets for all serialized scanners.
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Receive defective scanners from customers and route them to the in-house support team.
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Participate in routine repair operations that can be done in-house.
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Ship defective scanners to European office for repair.
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Receive repaired scanners from European office and ship them to customers after they are checked by the in-house support team.
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Organize, pack, and ship products, literature, and all items needed for trade shows and exhibitions.
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Drive to freight forwarders, FedEx, and UPS when needed.
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Provide support to other departments in the office as required.
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A strong team of tech experts within a constantly growing international company that employs ~200 people.
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Medical insurance coverage, Dental coverage and 401k.
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Holiday pay.
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Autonomy and creativity in the area of your responsibility.
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Liberal leadership style.
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Comfortable office space in Santa Clara.
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1+ years of proven experience in logistics.
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Proficiency in Microsoft Office programs.
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Great interpersonal skills.
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Excellent time management skills.
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Ability to lift and carry 50 lbs. minimum.
