Seeking an organized and detailed Service Advisor
- Provide truly exceptional customer service in a fast paced work environment at a high volume dealership.
Responsibilities
- Greet customers promptly
- Obtains customer and unit information
- Clearly reports all unit symptoms as described by the customer
- Determines and recommends needed maintenance based on age, mileage and unit history
- Prepares complete and accurate estimate of cost for labor and parts
- Establishes follow-up time
- Monitors the process of each unit throughout the day, updating customers frequently
- Verifies that final invoice reconciles with work preformed on the repair order
- Explains all completed work charges to customers
- Follows check- in/sales process every time
Service writing experience required *
Pay is based on labor hours sold
Benefit Conditions:
This Company Describes Its Culture as:
- Aggressive -- competitive and growth-oriented
- Outcome-oriented -- results-focused with strong performance culture
- People-oriented -- supportive and fairness-focused
Paid Training:
Management:
Typical end time:
Typical start time:
Work Remotely
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Relocation assistance
- Vision insurance
Experience:
- customer service: 1 year (Preferred)
- Sales: 1 year (Preferred)
Work Location: In person
