Job Summary
We are seeking a dependable, organized, and friendly person to support our front office and help with customer orders, social media and occasional warehouse fulfillment.
This is a varied position for someone who enjoys staying organized and helping wherever needed in a small-business environment. Some days will focus heavily on phones and order entry, while busier days may also include helping the warehouse team pack and prepare customer orders.
Responsibilities
- Answer incoming phone calls and assist customers with basic questions.
- Greet visitors and provide general reception support.
- Enter and update customer orders and create shipping labels.
- Verify customer, product, billing and shipping information for accuracy.
- Communicate with customers regarding order details or updates.
- Maintain organized digital and physical records.
- Create and publish basic social media posts using provided information and photos.
- Respond to basic social media messages and comments when appropriate.
- Assist with printing paperwork, labeling packages, packing orders and preparing shipments during busy periods.
- Maintain overall office cleanliness and presentation to ensure a professional environment for clients and staff.
- Support the office and warehouse teams with other tasks as needed.
Qualifications
- Friendly and professional communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is preferred.
- Strong attention to detail and accuracy.
- Comfortable using computers and learning new software.
- Able to manage multiple responsibilities and changing priorities.
- Basic familiarity with Facebook, Instagram, LinkedIn or other social media platforms.
- Ability to stand, move around the warehouse and lift packages when needed.
The ideal candidate is an organized & personable, comfortable with both office and hands-on work, and willing to step in where needed. This position is a good fit for someone who enjoys variety and wants to play an important role in the daily operations of a growing business.
Pay: From $16.00 per hour
Benefits:
- Flexible schedule
- Paid time off
- Paid training
Education:
- High school or equivalent (Required)
Ability to Commute:
- Lakeland, FL 33803 (Required)
Work Location: In person
