Job Summary
We are seeking a dynamic and skilled Copier Service Technician to join our team and deliver exceptional service to our clients. In this role, you will be responsible for diagnosing, repairing, and maintaining a wide range of copier and multifunction printer equipment. Your expertise will ensure optimal performance, minimize downtime, and enhance customer satisfaction. This position offers an exciting opportunity to apply your technical skills in a fast-paced environment while supporting the seamless operation of vital office equipment.
Duties
- Perform on-site service and repairs on various copier, printer, and multifunction device models, ensuring they operate efficiently and reliably.
- Troubleshoot software issues, hardware malfunctions, and network connectivity problems using schematics, technical manuals, and diagnostic tools.
- Replace worn or defective parts using hand tools and OEM (Original Equipment Manufacturer) components to restore equipment functionality.
- Conduct routine preventive maintenance to extend equipment lifespan and prevent future breakdowns.
- Collaborate with clients to identify issues, explain repair procedures, and provide recommendations for optimal device performance.
- Maintain detailed service records, including work performed, parts used, and troubleshooting steps taken.
- Stay current with industry advancements in copier technology, software updates, and networking protocols to deliver cutting-edge service.
Requirements
- Proven experience as a service technician specializing in copier or office equipment repair.
- Strong knowledge of computer hardware, software troubleshooting, and computer networking principles relevant to multifunction devices.
- Proficiency in reading schematics and mechanical diagrams for troubleshooting complex equipment issues.
- Ability to use hand tools effectively for repairs and maintenance tasks.
- Mechanical knowledge related to device components such as rollers, fusers, sensors, and paper handling mechanisms.
- Familiarity with IT concepts including network setup, IP configuration, and connectivity troubleshooting.
- Experience working with OEM parts and understanding manufacturer specifications for equipment repair.
- Excellent problem-solving skills with a proactive approach to diagnosing issues quickly and accurately.
Join us as a Copier Service Technician where your technical expertise makes a difference! We value energetic professionals eager to troubleshoot complex systems, improve client operations, and grow their skill set in a supportive environment dedicated to excellence in service delivery.
Pay: $24.50 - $26.50 per hour
Benefits:
- Flexible schedule
- Paid time off
- Professional development assistance
Work Location: In person
