Whole Team Innovations is currently hiring motivated and results-driven AT&T Associates to join our growing team in Lombard, IL.
This opportunity is ideal for individuals interested in building experience in sales, customer service, wireless sales, telecommunications, account services, and client relations. Previous sales or customer service experience is helpful, but not required. Training is provided.
As an AT&T Associate, you will serve as a knowledgeable resource for customers while helping create a positive, personalized experience. You will meet with customers face-to-face, identify their needs, explain available products and services, answer questions, and recommend solutions that best fit their communication needs.
AT&T Associate Responsibilities
- Engage with customers face-to-face to identify their wireless, internet, entertainment, and communication needs
- Educate customers on AT&T wireless products, services, plans, features, upgrades, and current promotions
- Help customers compare available options and select products and services that meet their individual needs
- Provide knowledgeable and professional customer service throughout the sales process
- Answer questions regarding wireless plans, devices, internet services, account options, and promotions
- Assist with new service orders, account updates, upgrades, and customer transactions
- Build positive customer relationships through clear communication and personalized service
- Stay informed about AT&T products, wireless technology, industry trends, and current promotions
- Participate in team meetings, sales training, coaching sessions, and professional development
- Maintain accurate customer, sales, and account information
- Collaborate with team members to meet and exceed individual and team performance goals
- Represent client products and services with professionalism, enthusiasm, and integrity
Qualifications
- Must be at least 18 years of age
- Must be able to work on-site in Lombard, IL
- Reliable transportation to the office and applicable client locations
- Strong verbal communication and active listening skills
- Friendly, professional, and approachable personality
- Comfortable communicating with customers face-to-face
- Strong customer service and interpersonal skills
- Ability to manage time, prioritize responsibilities, and stay organized
- Comfortable working in a fast-paced, team-oriented environment
- Willingness to learn, accept feedback, and develop new skills
- Goal-oriented attitude and desire to grow professionally
Compensation and Benefits
- Competitive Weekly Compensation
- Additional performance-based earning opportunities
- Comprehensive ongoing training
- 401(k) retirement savings plan
- Paid Time Off (PTO)
- Flexible scheduling options for full-time employees
- Travel reimbursement for qualifying business-related travel
- Ongoing professional development
- Coaching and mentorship opportunities
- Advancement opportunities
- Collaborative and supportive team environment
- Paid travel and networking opportunities and company events
This is an excellent opportunity to work with products and services from a nationally recognized telecommunications brand while developing valuable professional experience in sales, wireless technology, customer service, account management, and business development.
If you are passionate about helping people, and are interested in developing a career in sales, customer service, wireless technology, or telecommunications, we encourage you to apply.
Submit your resume today for immediate review and consideration.
Pay: $1,300.00 - $1,600.00 per week
Benefits:
- 401(k)
- Employee discount
- Paid time off
Work Location: On the road
