Greco Orthodontics is a father-daughter orthodontic practice located in Center City Philadelphia and Ardmore, PA. We are growing and need more awesome people to join our team! We are a patient-centered, professional and modern office that is passionate about customer service while providing beautiful smiles in a high-energy, friendly and fun atmosphere. A position has opened for an enthusiastic, extroverted professional as our Patient and Treatment Coordinator. This position is the "face of our practice,” our “director of first impressions.” The ideal candidate is naturally warm, friendly, upbeat, and loves to connect with the people around them.
Responsibilities
The person in this position must be motivated and able to perform the following duties:
-Greeting reception of patients in a friendly and professional manner
-Chatting with and “hosting” the families of our patients
-Scheduling appointments
- Manage patient scheduling and direct patient traffic flow
- Understand treatment plans to patients
- Organize and present financial arrangements to patients
- Arrange payment schedules with patients
- Coordinate with dental insurance companies to ensure claims are paid
-Manage specialist referral process
-Answering phones (including managing multiple lines)
-Managing all correspondence in/out of office
-Making sure all patients are receiving email and text message appointment reminders
-Confirming appointments
-Collecting payments
-Welcoming new patients and verifying their insurance
-Light office cleaning
-Promoting office marketing
Requirements
-1+ year(s) orthodontic experience preferred
- Excellent customer service skills with the ability to handle patient inquiries and concerns effectively
- Strong organizational skills with attention to detail to ensure accurate recordkeeping
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of insurance verification processes and billing procedures is beneficial
** The position is 2-3 days per week in our Center City Location and 2 days in our Ardmore location. Applicant must be willing to travel to both Philadelphia and Ardmore locations, both of which are easily accessible by public transportation**
If you take a personal interest in people (our patients) and love what you do, please submit your resume today with a brief paragraph explaining why you would be perfect for this position and what your desired salary is. We’re excited to meet you!
Job Type: Part-time
Pay: $19.00 - $29.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
- Retirement plan
Application Question(s):
- Will you travel to both Ardmore and Philadelphia?
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Philadelphia, PA 19107 (Required)
Ability to Relocate:
- Philadelphia, PA 19107: Relocate before starting work (Required)
Work Location: In person
