Job Summary:
We are seeking a Human Resources Generalist to support the day-to-day operations of the HR department. This role is ideal for someone who is detail-oriented, customer-service focused, organized, and comfortable working in a fast-paced environment. The HR Generalist will support recruiting, onboarding, employee records, benefits administration, HRIS updates, employee questions, reporting, and HR process coordination. This position supports a workforce that includes corporate employees, contract-based employees, SCA-covered employees, CBA-covered employees, and field-based staff.
The ideal candidate is someone who can follow established procedures, manage multiple priorities, communicate professionally, and recognize when an issue should be escalated to HR leadership.
What You’ll Do
Employee Lifecycle Support
- Support recruiting coordination, new hire processing, onboarding, orientation, employee changes, and offboarding.
- Ensure new hire paperwork, acknowledgements, I-9s, E-Verify, benefits forms, and required documentation are completed accurately and timely.
- Assist employees and managers with routine HR questions and provide timely follow-up.
- Maintain accurate employee records in Paylocity and other HR systems.
- Support consistent onboarding practices for corporate, contract-based, SCA, and CBA-covered employees.
HR Operations and Documentation
- Process assigned HR transactions accurately and within established timelines.
- Maintain personnel files and HR documentation in accordance with company procedures.
- Assist with HR reporting, tracking, and follow-up related to employee records, credentials, certifications, benefits, leave, and compliance items.
- Support HR process improvement by documenting steps, identifying gaps, and contributing to shared HR tools, checklists, and procedures.
- Use approved templates, checklists, and escalation procedures when completing HR work.
Benefits, Leave, and Payroll Coordination
- Assist with benefits enrollment, employee questions, documentation, and follow-up.
- Support leave intake and tracking, escalating FMLA, ADA, complex leave, or policy-related matters to the Human Resources Manager.
- Coordinate with Payroll to support accurate employee setup, deductions, benefit entries, and payroll-related HR updates.
- Enter approved benefit, union dues, Health & Welfare, and payroll-related information after required review or approval.
- Help identify and communicate missing documentation or setup concerns before payroll deadlines.
Contract and Compliance Support
- Use approved contract onboarding tools and checklists to support employee setup.
- Assist with documentation, tracking, and data entry related to CBA and SCA employees.
- Escalate CBA/SCA interpretation, wage determination, Health & Welfare, union, or contract-related questions to the Human Resources Manager.
- Maintain awareness of contract-specific onboarding requirements, forms, benefits, deductions, and employee classifications.
Employee Service and Communication
- Provide timely, professional, and respectful HR support to employees, managers, applicants, and external partners.
- Maintain confidentiality and handle sensitive employee information with discretion.
- Communicate clearly and follow up on assigned requests.
- Collaborate with HR, Payroll, Operations, and leadership to resolve routine matters efficiently.
- Escalate employee concerns, complaints, policy issues, or potential employee relations matters immediately.
What We’re Looking For:
Required Qualifications
- Two or more years of HR administrative, HR coordinator, or HR generalist experience.
- Experience supporting onboarding, employee records, benefits, HRIS updates, or payroll coordination.
- Working knowledge of HRIS systems such as Paylocity, ADP, UKG, PeopleSoft, or similar platforms.
- Proficiency with Microsoft Office, Outlook, Excel, and HR systems.
- Strong attention to detail, organization, follow-through, and customer service skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Ability to maintain confidentiality and exercise sound judgment.
- Strong written and verbal communication skills.
Preferred Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- SHRM-CP, PHR, or related HR certification.
- Experience supporting government contracting, SCA, CBA, union, or field-based workforces.
- Experience with Paylocity.
- Familiarity with credentialing, licensing, certifications, personnel security matters, or compliance tracking.
Core Competencies:
- HR Technical Knowledge
- Compliance & Accuracy
- Employee Service
- Communication
- Problem Solving
- Initiative & Ownership
- Accountability
- Teamwork & Collaboration
- Adaptability & Continuous Learning
- Professionalism & Integrity
Benefits
Eligible employees may enroll in the available medical, dental, and vision coverage plans. Trust also offers a 401K plan in addition to voluntary Life, Accident, Short-Term Disability and long-term disability coverages.
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
