JOB
SAFETY SENSITIVE—NO
UNIFORM REUIRED—NO
POSITION OVERVIEW:
Responsible for providing support for Human Resources and employees with emphasis in the areas of employee benefit administration, onboarding/offboarding, employee relations, policies and procedures, and other areas as required. EXAMPLE OF DUTIES
ESSENTIAL FUNCTIONS:
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Administers employee and retiree benefit programs, including wellness programs.
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Analyzes current benefits by evaluating utilization, services, coverage, effectiveness, costs, plan experience, and competitive trends, and makes recommendations for leadership consideration.
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Manages the annual employee benefits renewal process, open enrollment, and benefits-related town hall meetings.
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Administers and maintains the PlanSource benefits platform, including, but not limited to, annual open enrollment, new hire document processing, terminations, monthly billing changes, and monthly benefit invoice reconciliations.
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Administers and maintains the ActiveCare Wellness platform.
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Serves as the primary contact for COBRA and APERS administration.
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Coordinates benefits processing, including enrollments, COBRA administration, terminations, benefit changes, beneficiary updates, disability claims, accident and death claims, rollovers, distributions, loans, and compliance testing.
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Gathers employee data and oversees the processing of monthly billings and payment requests for all employee benefit plans.
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Collaborates with Payroll to ensure employer contributions and payroll deductions are processed accurately and timely.
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Responds to employment verifications and processes mandatory payroll deductions.
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Ensures compliance with applicable government regulations and the timely and accurate completion of required reporting and fee submissions.
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Oversees and administers leave requests and accommodations requiring specialized attention, particularly those arising under the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), state and local leave laws, and short- and long-term disability plans.
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Participates in new employee onboarding by providing an overview of employee benefits and enrollment instructions.
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Prepares and distributes new employee benefits packets.
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Processes terminations and meets with exiting employees to ensure a smooth transition, including providing benefit vendor contact information, forms, and other related resources.
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Communicates with employees, retirees, and commissioners; resolves benefit-related issues; and collaborates with other departments and external vendors.
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Evaluates and revises internal processes to reduce costs and improve efficiency.
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Documents and maintains administrative procedures for assigned benefits processes.
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Completes reports as required.
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Ensures recordkeeping requirements are maintained.
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Administers exit interviews.
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Assists supervisor as directed.
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Follows established work procedures and practices.
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Follows safety practices and guidelines.
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Performs other essential duties as assigned.
Policies & Procedures
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Provides interpretation and clarification upon request.
Employee Relations
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Maintains open-door policy to encourage effective communications for HR guidance and/or assistance.
LEVEL OF SUPERVISION RECEIVED (minimal, regular, general, daily):
General
TOTAL POSITIONS SUPERVISED:
None SUPPLEMENTAL INFORMATION This position has been evaluated as to whether a momentary lapse of attention may result in grave and immediate danger to the employee, coworkers, or the public. If the designation is yes, the Arkansas Medical Marijuana Act (AMMA) of 2016 will govern working conditions. If no, the AMMA will not apply to the position.
This position has been evaluated as to the mandated wearing of a company uniform during working hours.
