Description:
Summary of Duties
The Financial Case Manager helps create a pathway to financial freedom for those at CTK Bellingham (or CTK Network) by drawing on the truth of Scripture, the grace of Jesus, and the Spirit-led generosity of the church. This role provides connection to community resources, offers faith-based financial literacy classes, prayerfully discerns next steps, and ensures wise stewardship of Blessing funds.
Essential Functions
Financial Assistance & Care Management
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Assess the full picture of CTK’ers in financial need and prayerfully determine how best to assist, which may include financial assistance, brainstorming and goal setting, referrals to community resources
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Screen and process counseling and scholarship requests
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Identify CTK’ers who would benefit from and are interested in meeting regularly to plot a course towards sustainability, including problem solving, goal setting, and financial coaching and education
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Coordinate the Christmas Blessing for CTK’ers nominated from staff and key volunteers
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Regularly offer faith-based financial literacy groups, workshops, and classes
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1:1/direct client work
Administration
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Write and track annual budget, coordinate payments
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Communicate CTK Blessing stories and information in an accessible way both internally and to the public
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Send out grief books as requested by ministry staff
Integration
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Initiate collaboration with other CTK staff and departments for appropriate referrals
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Attend all staff and departmental meetings to ensure excellent team collaboration and alignment with the CTK mission
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Assist with other Blessing Team projects as needed
Community Resourcing
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Meet with local referral agencies to understand resources available and build collaboration
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Maintain an accessible, up-to-date compilation of community resources
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Assist walk-ins in connecting to the available resources relevant to their need
Requirements:
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Experience working with people from various socioeconomic backgrounds (poverty, middle-class, and wealth), in a ministry, social service, or volunteer role
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High level of discernment, approaching complex issues as a listener to both the client and the Holy Spirit
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Ability to balance discernment with compassion, seeking to see them as God does rather than defined by their situation
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Active Christian faith that finds God in the midst of difficult life circumstances
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Eager to learn, flexible, enjoys change
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Basic skill with MS Office, Google Suite, database, and financial tracking
