Position Title: Concierge and Barista
Employment Type: Part-Time, Weekends Only 1st shift or 2nd shift Only
Company Overview:
PCP is a multifamily development company focused on land acquisition, development, and long-term holdings in high-growth lifestyle markets. As we continue to grow, we are seeking a skilled and experienced Concierge to join our team. The ideal candidate will be responsible for providing a wide range of guest services for our tenants.
Key Responsibilities
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Manage the front desk and cleanliness of the front lobby.
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Provide coffee and barista services including preparing coffee, specialty latte’s and espresso for residents and guests.
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Monitor security cameras, walk property, and adhere to all security protocols.
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Maintain situational awareness to identify suspicious activity, safety hazards and security concerns.
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Enforce access control and visitor management.
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Assist in planning and attending Resident events.
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Provide excellent customer service and information to residents at their request, as well as assisting prospective residents, vendors, contractors and visitors as needed.
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Conduct business in a manner representative of the community. This role is a primary contact between the residents, prospective residents, and the company.
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Promote positive and proactive resident relations by working to make the living experience the highest quality.
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Respond to complaints, follow-up on work orders, and handle general customer service needs of the property and residents.
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Receive, log and distribute packages for residents.
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Other duties as assigned.
Qualifications
- A high school education or equivalent is required. A college degree or equivalent is preferred.
- Working knowledge of Word, Excel as well as Internet Explorer.
- Excellent interpersonal, motivational, writing, management and leadership skills
- Outgoing, friendly personality
- Good organizational skills, follow-up and follow through
- Marketing and budgeting experience
- Ability to handle multiple tasks at one time
- Exceptional communication, customer service and people
- Self-motivated; can work independently Detail-oriented
- Hotel, hospitality or other service experience a plus
Benefits:
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Competitive salary and performance-based bonuses.
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Comprehensive medical benefits package.
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Retirement savings plan with company match.
