We're Hiring! Join Our Mission to Empower Families!
Location: Palm Springs, FL
Schedule: Full-Time, Monday–Friday (M-Th: 8AM-5:30PM/Fri: 8AM-12PM)
Pay: up to $22.28 per hour commensurate with experience
The Early Learning Coalition of Palm Beach County is seeking a dedicated and bilingual Family Services Specialist to advocate for families and help them access essential early learning programs and services. If you're passionate about making a difference and fluent in English & Creole, this is your opportunity to make a lasting impact in your community.
What You'll Do
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Provide Child Care Resource & Referral (CCR&R) services in person or by phone.
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Screen applicants for financial assistance and determine eligibility for programs such as School Readiness, VPK, CSC Scholarship, Head Start and Early Head Start.
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Advocate for families, assess needs, and assist with enrollment, transfers, and service terminations.
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Maintain accurate family information in the Enhanced Field System (EFS) database.
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Support families with child developmental screenings and provide timely notifications about childcare status.
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Manage a caseload while accurately documenting case notes and ensuring compliance with confidentiality and reporting requirements.
What We're Looking For
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Bilingual proficiency in English & Spanish or Creole – Required (read, write, speak).
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Bachelor's degree in Education, Early Childhood Education, Child Development, Human Services, Social Work, or related field.
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At least 2 years of experience in CCR&R, eligibility determination, or childcare enrollment processes.
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Strong customer service and communication skills
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Proficiency in Microsoft Office (Excel, Word) and ability to troubleshoot basic tech issues.
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Tech-savvy with proficiency in Microsoft Office, CRMs and cloud-based systems.
Why You'll Love Working Here
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Opportunity to make a real impact in the lives of children and families.
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Collaborative, mission-driven team environment
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Competitive pay, benefits and opportunities for growth.
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Schedule: Mon-Thu 8:00AM-5:30PM, Fri 8:00AM-12:00PM.
Benefits Include:
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Comprehensive health, dental, and vision insurance
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Generous Paid time off and holidays
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Retirement plan with employer contribution
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Tuition Reimbursement
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Employee Assistance Program
Ready to join us? Apply today and help shape the future of early learning in Palm Beach County!
Link to full job description: https://elcpalmbeach.box.com/s/qf7svlnb68eltbsj3o8jdatl1clsrft0
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