Front Office Receptionist
Texas TMJ Sleep & Facial Pain — Southlake, TX
We're a specialist practice focused on orofacial pain, TMJ, and dental sleep medicine — and we're looking for a friendly, organized front office receptionist to be the first face our patients see. If you're someone who takes initiative, stays calm in a busy environment, and genuinely enjoys helping people, we'd love to meet you.
What you'll do
- Greet patients warmly and manage check-in/check-out
- Answer phones, respond to voicemails and emails promptly
- Schedule and confirm appointments to keep the day running smoothly
- Coordinate patient referrals to and from our office
- Collect and update patient demographics and insurance information
- Handle billing, patient charges, and third-party insurance claims
- Maintain office supplies and coordinate equipment service when needed
- Support clinical staff and help keep treatment rooms tidy as needed
- Uphold HIPAA standards and maintain patient confidentiality
What we're looking for
- High school diploma or GED required; associate degree a plus
- Prior experience in a medical or dental office preferred (but not required)
- Bilingual in Spanish is a big plus
- Comfortable with EMR/EHR systems, or eager to learn
- Strong communicator — clear, professional, and personable
- Able to multitask and stay organized in a fast-paced setting
- Positive attitude and a genuine care for patients
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- On-the-job training
- Paid time off
- Uniform allowance
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Medical receptionist: 1 year (Required)
Work Location: In person
