Job Overview
We are seeking a dynamic and motivated Team Leader to join our retail management team. In this role, you will drive sales, ensure exceptional customer service, and oversee daily store operations. As a key leader, you will inspire and manage a team of sales associates, coordinate merchandising efforts, and uphold operational standards to deliver an outstanding shopping experience. Your energetic leadership will foster a positive work environment, promote teamwork, and support the store’s success.
Duties
- Lead and supervise retail sales teams, providing clear direction and motivating staff to achieve sales targets and deliver excellent customer service
- Manage daily store operations including opening and closing procedures, cash handling, inventory control, and POS (Point of Sale) system management
- Conduct employee orientation, training & development sessions to enhance team skills in sales techniques, product knowledge, and customer service standards
- Oversee merchandising, stocking, pricing strategies, and inventory management to ensure attractive displays and optimal stock levels
- Handle customer inquiries, resolve complaints efficiently, and maintain high levels of customer satisfaction through effective communication skills
- Support recruiting efforts.
Experience
- Proven supervisory or managerial experience within the retail industry or sales team management environment
- Demonstrated ability in retail math including cash handling, pricing strategies, budgeting, and inventory control
- Strong leadership skills with experience in team management, training & development, and operational oversight
- Excellent communication skills in multiple languages; bilingual or multilingual abilities are highly desirable
- Prior assistant manager or shift supervisor experience is preferred
- Knowledge of retail industry sales techniques including negotiation skills and customer service excellence
- Familiarity with retail store product knowledge, merchandising standards, stock replenishment processes, and operational management
Join us to lead a vibrant team dedicated to delivering exceptional shopping experiences. Your energetic leadership combined with your expertise will inspire your team to reach new heights while ensuring smooth store operations. We value proactive managers who thrive in fast-paced environments and are passionate about developing their teams for success!
Pay: From $18.50 per hour
Benefits:
Application Question(s):
- On a scale 1-10 and 10 being the best how do you rate your customer service?
- Are you familiar with sport teams in the NFL, NBA, MLB?
- What is your availability for an in-person interview? Please provide at least 3 dates and time. We are looking to hire within 1 week of this post, if you are not available to interview within 3 days of applying unfortunately, we will have to decline application.
Language:
Shift availability:
Work Location: In person
