Required Education:
- High school diploma or equivalent required.
Preferred Education:
- Associate's or Bachelor's degree in Business, Finance, or a related field preferred.
Required Experience:
- Previous experience in automotive finance management with a proven track record of achieving sales/PVR targets and delivering exceptional customer service required.
Preferred Experience:
- 2+ years of F&I management experience in a high-volume, one-price or no-haggle automotive dealership environment, with strong lender relationships and compliance history preferred.
Required Skills and Abilities:
- Strong knowledge of finance products, state regulations, and the Fair Credit Reporting Act.
- Excellent communication and interpersonal skills.
- Detail- and process-oriented.
- Proficient in relevant F&I software and technology platforms.
Preferred Skills and Abilities:
- Proven ability to coach and mentor sales team members on F&I process.
- Ability to build trust with guests and lenders.
- Ability to maximize PVR through accurate, compliant deal structuring and strong lender program knowledge.