IAM Support - 1 yr Experience working with digital tools, systems, or platforms - 1 yr Experience in a customer service or client-facing role, with proven success in resolving issues and building positive relationships - 1 yr Experience working in team-based environments, actively contributing to shared goals and engaging in open communication with colleagues. - 1 yr Experience working with a web-based ACD system - 1 yr Experience working with conference room technology - 1 yr