Job Description
Join our dynamic team as a Customer Service Representative in St Louis, United States! We're looking for enthusiastic individuals to provide exceptional service to our valued customers in a fast-paced environment.
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Answer incoming phone calls and take customer orders accurately and efficiently
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Prepare and make pizzas according to company standards and customer specifications
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Process cash and card transactions, ensuring accuracy in all financial dealings
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Maintain a clean and organized work environment, adhering to health and safety regulations
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Provide outstanding customer service, addressing inquiries and resolving issues promptly
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Collaborate with team members to ensure smooth operations during busy periods
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Assist with additional tasks as needed to support the overall success of the store
Qualifications
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Excellent communication skills, both verbal and written
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Strong customer service orientation with a friendly and positive attitude
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Basic computer skills and ability to learn new systems quickly
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Capability to multitask and work efficiently in a fast-paced environment
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Problem-solving skills and ability to handle customer concerns professionally
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Cash handling experience or ability to learn quickly
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Physical ability to stand for extended periods and lift up to 25 lbs
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Flexibility to work weekends, holidays, and various shifts as needed
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Ability to follow directions and adhere to company policies and procedures
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Strong team player with a collaborative mindset
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Food preparation experience is a plus, but not required
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High school diploma or equivalent preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
