Overview
Join our dynamic team as a Computer Technician and become a vital part of maintaining and optimizing our IT infrastructure! In this role, you will deliver exceptional technical support, troubleshoot hardware and software issues, and ensure seamless computer management across various operating systems. Your expertise will help keep our systems secure, efficient, and reliable, empowering our organization to operate at peak performance. This paid position offers an exciting opportunity to develop your skills in a fast-paced environment while making a tangible impact on daily operations.
Responsibilities
- Provide comprehensive technical support to end-users for hardware, software, and network issues, ensuring quick resolution and minimal downtime
- Manage and maintain computer hardware components, including desktops, laptops, servers, and peripherals
- Troubleshoot software problems across multiple operating systems such as Windows and macOS, including application errors and system crashes
- Configure and support computer networking setups including LAN (Local Area Network), VPN (Virtual Private Network), firewalls, and other security measures
- Assist with the setup, deployment, and maintenance of IT infrastructure components using tools like BMC Remedy, ServiceNow, Jira, and Help Desk systems
- Support software applications such as Microsoft Office suite and other productivity tools to enhance user efficiency
- Conduct routine system updates, backups, and security patches to safeguard organizational data and ensure compliance with IT policies
Qualifications
- Proven experience in IT support or desktop support roles with a focus on hardware troubleshooting and software installation
- Strong knowledge of operating systems including Windows, macOS, Linux, and their respective troubleshooting procedures
- Familiarity with computer networking concepts such as LAN configuration, VPN setup, firewalls, and network security protocols
- Experience managing computer hardware components and performing preventative maintenance
- Proficiency with help desk ticketing systems like ServiceNow or Jira for issue tracking and resolution management
- Excellent communication skills to effectively assist users at all levels of technical proficiency
- Ability to prioritize tasks efficiently in a fast-paced environment while maintaining attention to detail
Join us as a Computer Technician where your technical expertise fuels our success! We are committed to fostering an inclusive environment that supports your growth while delivering top-tier IT support. Your skills will directly contribute to the smooth operation of our organization’s technology ecosystem—making a difference every day!
Job Type: Full-time
Pay: $17.50 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
