Responsibilities:
- Provide exceptional customer service to customers, both in-person and over the phone
- Manage and process shipping & receiving parts using the order management system
- Utilize system to track inventory and manage parts information
- Collaborate with dealership personnel to ensure accurate and timely parts delivery
- Maintain relationships with suppliers and negotiate pricing and terms
- Assist with inventory management, including conducting regular stock checks and reconciliations
- Coordinate logistics for parts shipments and deliveries
- Provide support to the service department by sourcing and ordering necessary parts
- Collaborate with repair technicians to ensure availability of required parts
Requirements:
- Previous experience in a similar role within the powersports or automotive industry is preferred
- Strong knowledge of parts processes and mechanical equipment
- Excellent customer service skills with the ability to effectively communicate with clients and colleagues
- Familiarity with dealership operations and supplier management
- Knowledge of parts and repair terminology is a plus
- Proficiency in logistics coordination for efficient parts delivery
- Ability to work in a fast-paced environment while maintaining attention to detail
- Strong organizational skills with the ability to prioritize tasks effectively
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
