Lead Care Coordinator / Client Care Manager (Home Care)
Amada Senior Care – Fairfax, VA
Full-Time | In-Person
Compensation: $36–$42 per hour, based on experience
Benefits: 401(k) with up to 4% company match Paid Time Off Mileage Reimbursement
Looking for the Next Step in Your Career?
Are you currently working as a Care Coordinator, Client Care Coordinator, Resident Care Coordinator, Staffing Coordinator, Lead Scheduler, Home Care Supervisor, Client Services Manager, or similar role within Home Care, Home Health, Hospice, Assisted Living, Skilled Nursing, or Senior Living?
Are you looking for an opportunity to take on greater responsibility, work directly with leadership, and make a meaningful impact on the lives of seniors and their families?
If so, we'd love to speak with you.
Amada Senior Care is seeking an experienced Lead Care Coordinator / Client Care Manager to help lead client care services, support caregivers, conduct client assessments, coordinate services, and ensure exceptional care delivery throughout our service area.
What You'll Do:
Client Care & Assessments
- Conduct new client intakes and in-home assessments
- Develop, implement, and update individualized care plans
- Monitor client needs and changes in condition
- Maintain accurate client records and documentation
- Conduct supervisory and quality assurance visits
Client & Family Relations
- Build strong relationships with clients and families
- Serve as a primary contact for client concerns
- Resolve service issues professionally and compassionately
- Promote outstanding customer service and client satisfaction
Caregiver Leadership
- Support, coach, and supervise caregivers
- Conduct caregiver supervisory visits
- Communicate care plan updates and client expectations
- Promote caregiver engagement and retention
Scheduling & Service Coordination
- Collaborate closely with the scheduling team
- Assist with staffing challenges, call-offs, and schedule changes
- Help ensure appropriate caregiver-to-client matching
- Promote continuity of care and consistent service delivery
Quality Assurance & Compliance
- Monitor service quality and client satisfaction
- Conduct quality assurance visits
- Assist with regulatory compliance activities
- Identify and resolve care-related concerns
Ideal Background
We strongly encourage candidates with experience in the following roles to apply:
- Care Coordinator
- Client Care Coordinator
- Resident Care Coordinator
- Resident Services Coordinator
- Assisted Living Resident Care Coordinator
- Staffing Coordinator
- Lead Scheduler
- Home Care Supervisor
- Client Services Manager
- Home Health Coordinator
- Hospice Care Coordinator
- Care Manager
- Case Manager (Senior Care)
Experience in any of the following environments is strongly preferred:
- Home Care
- Home Health
- Hospice
- Assisted Living
- Skilled Nursing
- Long-Term Care
- Senior Living Communities
Qualifications
Required
- Minimum 2 years of experience in Home Care, Home Health, Hospice, Assisted Living, Skilled Nursing, Long-Term Care, or Senior Living
- Experience conducting client assessments, care coordination, caregiver supervision, scheduling, or client services
- Strong knowledge of ADLs, dementia care, and senior care needs
- Excellent communication and customer service skills
- Strong organizational and problem-solving abilities
- Valid driver's license and reliable transportation
Preferred
- Experience conducting in-home assessments and care planning
- Experience supervising caregivers or coordinating care teams
- Experience working with scheduling operations
- Experience using home care software such as AxisCare, WellSky, ClearCare, AlayaCare, CareSmartz360, MatrixCare, or similar systems
Why Join Amada Senior Care?
- Competitive compensation: $36–$42 per hour
- Mileage reimbursement for approved work-related travel
- 401(k) with up to 4% company match
- Paid Time Off
- Work directly with ownership
- Opportunity for advancement and professional growth
- Supportive team environment
- Meaningful work helping seniors and their families every day
Pay: $36.00 - $42.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Referral program
- Retirement plan
Application Question(s):
- Have you conducted in-home client assessments and developed care plans?
- Have you personally conducted care coordination, caregiver supervision, scheduling, or client services in a senior care environment?
- How many caregivers or care staff have you directly supervised or supported?
- What software have you used?
Experience:
- Home Care, Home Health, Assisted Living, or Senior Living?: 2 years (Required)
Work Location: In person
