Description:
Our hotel is seeking a reliable, detail-oriented Housekeeping Supervisor to support daily housekeeping operations and ensure rooms and public areas meet our cleanliness and service standards. This role is ideal for a hands-on leader who motivates staff, communicates clearly, and maintains a positive, professional work environment.
Key Responsibilities
Team Support & Daily Operations
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Lead and support room attendants, housepersons, and laundry staff throughout the shift
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Assign room boards, monitor progress, and adjust workloads based on occupancy
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Conduct pre-shift briefings and communicate priorities, updates, and expectations
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Assist with training new team members on cleaning standards and procedures
Quality Control & Inspections
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Inspect guest rooms, hallways, and public areas for cleanliness, presentation, and maintenance needs
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Document deficiencies and ensure timely corrections
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Verify room status and communicate updates to Front Desk and Housekeeping leadership
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Support deep cleaning projects and special assignments
Guest Service & Communication
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Respond promptly to guest requests and service issues
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Maintain a calm, professional demeanor when handling concerns or escalations
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Coordinate with Maintenance on work orders and room readiness
Inventory & Administrative Tasks
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Monitor supply levels and restock carts and closets as needed
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Assist with inventory counts and usage tracking
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Maintain inspection logs, training checklists, and daily reports
Requirements:
Qualifications
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Previous hotel housekeeping experience required; supervisory experience preferred
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Strong communication, leadership, and time-management skills
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Ability to coach staff respectfully and maintain a positive team culture
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Knowledge of cleaning procedures, chemicals, and safety standards
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Flexible availability, including weekends and holidays
What We Offer
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Competitive hourly pay
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Paid time off and holiday pay
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Health benefits including fully company paid medical, dental and vision
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Employee discounts on hotel stays and amenities
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Opportunities for advancement and cross-training
