About the role:
The Marketing Operations Analyst supports the development, optimization and scalability of Marketing Operations by improving the systems, data infrastructure and processes that power marketing execution. This role plays a key part in strengthening marketing data environments, supporting system integrations, administering marketing technology platforms and driving cross-functional initiatives. The Marketing Operations Analyst partners closely with teams serving customers, carriers and employees, bringing structure, accountability and forward-thinking solutions that uphold and elevate TQL standards.
What's in it for you:
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Competitive base salary
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Comprehensive benefits package
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Health, dental and vision coverage
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401(k) with company match
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Perks including employee discounts, financial wellness planning, tuition reimbursement and more
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Exposure at the most senior levels of one of the largest private companies in the U.S.
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Opportunity to sharpen your communications expertise and deepen your business knowledge
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Be part of a Great Place to Work–certified company with 900+ lifetime workplace award wins
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Join an energetic, talented and well-resourced Marketing Department
What you’ll be doing:
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Data & Analytics
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Support the development and ongoing improvement of a reliable, structured marketing data environment that enables smarter decision-making
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Assist with data integrations across platforms to ensure accuracy, consistency and accessibility
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Build and maintain dashboards and reports that translate data into clear, actionable insights
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Help identify opportunities to reduce manual work through automation while improving data quality and governance
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Partner with team members and stakeholders to gather requirements and support the execution of data and reporting initiatives
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Assist in tracking progress on assigned work items and help ensure timely completion of deliverables
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Marketing Technology (“MarTech”)
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Support the day-to-day administration and maintenance of marketing systems to improve performance, efficiency, and user adoption
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Troubleshoot technical issues and escalate more complex issues to vendors or senior team members as needed
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Assist in testing and implementing system enhancements and updates to improve marketing capabilities
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Document processes and maintain system guides to support consistent and scalable practices
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Coordinate with internal stakeholders to support MarTech initiatives, including scheduling, tracking tasks and ensuring follow-up on action items
What you need:
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Bachelor Degree in Marketing, Business, Analytics, Information Systems or a related field preferred or equivalent combination of education and relevant experience
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0–1 year of experience or exposure to SQL (writing basic queries, joining tables, or working with datasets through coursework or projects, troubleshooting data issues)
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0–1 year of experience or exposure to building reports/dashboards (Power BI or similar tools) through coursework, internships, or self-driven projects
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Familiarity with marketing automation platforms, CRM systems, or other MarTech tools (through coursework, internships, or academic projects preferred)
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Basic understanding of data integrations, APIs, or how systems connect (exposure preferred, not required)
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Experience working on team-based projects or supporting cross-functional collaboration in academic or internship settings
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Strong analytical and problem-solving skills
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Demonstrates accountability and follows through on assigned tasks
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Naturally curious and eager to learn new systems, tools, and technologies
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Highly organized with strong attention to detail
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Clear communicator who can explain technical concepts to non-technical audiences
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Comfortable working in a collaborative environment and seeking guidance when needed
Where you’ll be: 4289 Ivy Pointe Blvd, Cincinnati OH 45245
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
