Company Overview
Saxony Animal Clinic is a dedicated veterinary practice focusing exclusively on canine and feline care. Our mission is to provide top-notch, efficient, and affordable medical services to our clients and their beloved pets while exceeding expectations in pet care.
Summary
We are seeking a passionate Customer Service Representative to join our team at Saxony Animal Clinic in the US. In this role, you will play a crucial part in delivering exceptional service to our clients and their furry family members, ensuring a positive experience at every visit.
Responsibilities
- Greet clients warmly and assist them with inquiries regarding services and appointments.
- Manage client communications effectively, both in-person and over the phone.
- Maintain accurate records of client interactions and pet information.
- Collaborate with veterinary staff to ensure seamless service delivery.
- Handle billing and payment processes with attention to detail.
- Provide information on preventative care and services offered by the clinic.
- Assist in managing the clinic's scheduling system for appointments.
- Uphold the clinic's values of compassion and excellence in all interactions.
- Qualifications
- Previous veterinary experience in customer service or a related field is required.
- Strong communication skills with a friendly demeanor.
- Basic understanding of veterinary care and terminology is advantageous.
- Ability to multitask in a fast-paced environment.
- Proficiency in using office software and scheduling systems.
- A passion for animal welfare and client satisfaction.
- Call-To-Action
If you are ready to make a difference in the lives of pets and their owners, we invite you to apply today! Join us at Saxony Animal Clinic where your dedication will help us continue providing outstanding care.
Job Types: Full-time, Part-time
Pay: $15.00 - $19.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Uniform allowance
- Vision insurance
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Sarver, PA 16055 (Required)
Ability to Relocate:
- Sarver, PA 16055: Relocate before starting work (Required)
Work Location: In person
