Medical Assistant (Full-Time, In-Person)
Location: Mesa, Arizona, United States
Organization: Gastro Care Partners
Position Type: Full-Time | Non-Exempt | In-Person
Join the Team That Makes Every Patient's Journey Exceptional!
Gastro Care Partners is seeking a compassionate, skilled, and patient-focused full-time Procedure Schedular to join our clinical team. As a Procedure Schedular, you will play a vital role in supporting patient care by efficiently scheduling routine and complex procedures, including endoscopic procedures and surgeries. The ideal candidate is organized, proactive, and excels at patient communication.
In alignment with our mission to deliver exceptional, patient-centered gastroenterology care, the Procedure Scheduler plays a vital role in ensuring patients receive timely, coordinated, and compassionate care throughout the scheduling process. This position is responsible for coordinating procedures, communicating with patients and providers, obtaining necessary authorizations, maintaining accurate scheduling and medical records, and facilitating efficient clinical workflows to support positive patient outcomes.
At Gastro Care Partners, our vision is to be the leading gastroenterology partner recognized for transforming patient care, clinical excellence, and care coordination. As a Procedure Scheduler, you directly contribute to that vision by creating a seamless scheduling experience, fostering clear communication between patients, providers, and care teams, and ensuring each interaction reflects our commitment to exceptional service, operational excellence, and patient-centered care.
Our work is grounded in the following core values, which guide every interaction and decision:
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Patient First: Every interaction prioritizes empathy, respect, and exceptional service
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Integrity: We act with honesty, accountability, and transparency
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Excellence: We are committed to accuracy, efficiency, and continuous improvement
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Teamwork: We collaborate to support patients, providers, and each other
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Innovation: We embrace improvement that enhances access and patient outcomes
Work Authorization & Residency Requirements
Applicants must be legally authorized to work in the United States at the time of application and throughout their employment. Gastro Care Partners does not provide employment visa sponsorship now for this position. Additionally, employees hired for this position must reside in the State of Arizona no later than their first day of employment and maintain residency in Arizona.
Compensation: $19.50 - $21.00 per hour
Key Responsibilities:
Coordinate and schedule patient procedures and surgeries as ordered by physicians, including associated pre- and post-operative services
Provide patients and their families with clear, timely instructions on procedure preparation and follow-up requirements
Accurately communicate patient financial obligations and insurance-related details when applicable
Work closely with providers to ensure proper scheduling, including securing surgical block time at affiliated hospitals or surgical centers
Submit and manage physician orders to endoscopy units and surgical facilities
Monitor schedules to ensure accuracy and timeliness, adjusting for delays or cancellations as needed
Respond to patient and provider inquiries regarding scheduling issues; escalate complex concerns to the appropriate departments with recommended resolutions
Maintain compliance with HIPAA and organizational privacy standards at all times
Support additional administrative and operational tasks as needed
#GCPADMIN
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High school diploma or equivalent
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Minimum of 2 years of experience in a healthcare setting
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Minimum of 1 year of experience scheduling surgeries/procedures preferred
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Knowledge of ICD-9 and CPT Coding and working knowledge of medical terminology preferred
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Proficiency in MS Excel, or other scheduling software
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Prolonged periods of sitting and/or being stationary at a desk.
- Must be able to move around an office/healthcare environment on a consistent basis
- Consistently uses computers and relays information via email, messaging and phone.
- Must communicate with others and exchange information frequently and on an on-going basis.
- Must be able to lift/move up to 15 lbs.
