Overview
The Referral Coordinator plays a crucial role in the healthcare system by managing patient referrals and ensuring seamless communication between patients, healthcare providers, and insurance companies. This position requires a detail-oriented individual who can navigate medical records and coding systems effectively. The ideal candidate will have experience in a medical or dental office setting and possess a strong understanding of managed care processes. You will be required to work one Saturday a month and this position will also include covering front desk and our outlier clinic such as Parsons and Bolivar.
Duties
- Coordinate patient referrals to specialists and ensure timely follow-up on appointments.
- Maintain accurate medical records and documentation for all referrals.
- Utilize coding systems such as ICD-10 and ICD-9 to ensure proper billing and insurance processing.
- Communicate effectively with patients, healthcare providers, and insurance companies regarding referral statuses.
- Verify patient insurance eligibility and benefits related to referrals.
- Assist in the management of medical records, ensuring compliance with HIPAA regulations.
- Provide support in the development of referral protocols and procedures within the office.
Skills
- Proficient knowledge of managed care processes and medical terminology.
- Experience with medical coding, particularly ICD-10 and ICD-9.
- Familiarity with medical records management systems.
- Strong organizational skills with attention to detail.
- Excellent communication skills, both written and verbal.
- Ability to work collaboratively in a team-oriented environment within a medical or dental office setting.
- Problem-solving skills to address any issues that may arise during the referral process.
This role is essential for maintaining high-quality patient care through effective coordination of services. If you are passionate about helping patients navigate their healthcare journey, we encourage you to apply for this rewarding position.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Life insurance
- Paid time off
Work Location: In person
