Overview
Join our Commercial Insurance Brokerage established in 1994. Earn and learn with our team-oriented staff. 123Work full time, Part time, or flex time! We are seeking a dynamic and detail-oriented Insurance Administrative Specialist to join our team! This vital role offers the opportunity to streamline office operations, support client communications, and ensure the smooth handling of insurance-related administrative tasks. If you thrive in a fast-paced environment, possess excellent organizational skills, and have a passion for delivering outstanding customer service, this position is perfect for you. Join us and contribute to a professional setting where your skills make a real difference every day!
Duties
- Manage front desk responsibilities, greeting clients and visitors with professionalism and warmth
- Operate multi-line phone systems to handle inquiries, direct calls efficiently, and provide exceptional customer support
- Maintain accurate records through data entry, filing, and document proofreading to ensure confidentiality and compliance
- Utilize Microsoft Office tools to prepare reports, correspondence, and insurance documentation with precision
- Support office management tasks including calendar management, appointment scheduling, and organization of office supplies
- Handle bookkeeping tasks using QuickBooks to process invoices, payments, and financial records accurately
- Assist with client communication via phone and email, providing timely updates and resolving inquiries professionally
Requirements
- Proven experience in office management or administrative roles within an insurance or related environment
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and QuickBooks
- Excellent organizational skills with keen attention to detail and accuracy in data entry and proofreading
- Exceptional phone etiquette with experience managing multi-line phone systems and client communication
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Ability to handle confidential information discreetly while maintaining professionalism at all times
- Prior clerical experience including filing, calendar management, and document preparation is preferred
- Demonstrated customer service skills with a positive attitude and proactive approach to problem-solving
Join us in this engaging role where your administrative expertise will support our mission of delivering top-tier insurance services! We value energetic professionals eager to grow their career while making a meaningful impact.
Pay: $35,000.00 - $42,560.00 per year
Benefits:
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
Work Location: In person