Schedule: Monday - Friday 9:00am to 5:00pm
Be part of a soul-hearted approach to healing
Alsana is a national leader in eating disorder treatment, offering a holistic, soul-hearted approach to recovery for adults and adolescents of all genders.
We exist to be a source of hope and healing, creating safe, nurturing spaces where individuals can cultivate the roots of their own recovery story.
As a Finance Collections Specialist at Alsana, you'll play a key role in supporting our clients by managing insurance collections, billing activities, and reimbursement processes while partnering with Admissions, Utilization Management, and other interdisciplinary teams to help ensure a seamless financial experience throughout treatment.
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Manage insurance and thirdparty payer collections.
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Submit insurance claims and ensure accurate billing.
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Review insurance payments and resolve payment discrepancies.
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Post payments, adjustments, and refunds within the billing system.
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Maintain accurate account documentation and followup activities.
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Review insurance correspondence and resolve account issues.
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Verify revenue codes and insurance coverage.
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Assist the Utilization Management team with insurance approvals as needed.
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Collaborate with internal teams to support timely reimbursement and client financial responsibility.
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Maintain HIPAA compliance and accurate documentation.
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High school diploma or equivalent required; associate's degree in healthcare or a related field preferred.
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2+ years of experience in medical billing, insurance collections, or healthcare accounts receivable required.
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Working knowledge of commercial insurance, government payers, and managed care contracts required.
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Strong attention to detail with excellent organization, problemsolving, and communication skills.
At Alsana, we believe in caring for the people who make our mission possible. Eligible team members enjoy a supportive benefits package designed to support your health, well-being, and growth, including:
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Medical, Dental, and Vision insurance with multiple plan options
(Cigna nationwide; Kaiser available in CA)
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HSA plans with employer contributions
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FSA Healthcare and Dependent Care plan options
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Generous PTO, sick time, Covid Time, and 6 paid holidays
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Companypaid Basic Life and AD&D insurance
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Shortterm disability (companypaid for nonCA; CA uses state plan)
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Continuing education stipend for eligible roles
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Voluntary benefits including Supplemental Life, LongTerm Disability, Accident, and Hospital Indemnity
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LifeMart employee discount program
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Free meals (positionspecific)
Join us in helping people feel rooted, engaged, and respected as they find their path to recovery. Together, we foster a community built on compassion, mutual respect, and whole-hearted care.
