The Fitness Instructor sets the tone and energy while driving engagement of the Group Class. They engage with members and guests, offering great customer service as people enter and leave the class and gym. Core responsibilities include designing and leading health and wellness programs, and motivating and inspiring participants in class formats, tailored to help members reach their fitness goals. They work with management to organize and deliver health and fitness programs and promotions with an innovative approach to attract new clients. Exceptional customer service and effective communication skills are essential for this role.